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Do goal orientations really influence performance?
Sousa, Carlos M. P.; Coelho, Filipe; Silva, Susana C. - In: International journal of retail and distribution management 51 (2023) 2, pp. 262-283
Persistent link: https://www.econbiz.de/10013552702
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Using chatbots in e-retailing : how to mitigate perceived risk and enhance the flow experience
Silva, Susana C.; De Cicco, Roberta; Vlačić, Božidar; … - In: International journal of retail and distribution management 51 (2023) 3, pp. 285-305
Persistent link: https://www.econbiz.de/10013552712
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The hunt for treasures, bargains and individuality in pre-loved luxury
Silva, Susana C.; Duarte, Paulo; Sandes, Fabio S.; … - In: International journal of retail and distribution management 50 (2022) 11, pp. 1321-1336
Persistent link: https://www.econbiz.de/10013407359
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The role of online experience in the relationship between service convenience and future purchase intentions
Saha, Swapan Kumar; Duarte, Paulo; Silva, Susana C.; … - In: Journal of internet commerce 22 (2023) 2, pp. 244-271
Persistent link: https://www.econbiz.de/10014288101
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Consumer guilt proneness scale : assessing individual differences in responses to transgressive consumption situations
Martins, Carla C.; Silva, Susana C.; Radomska, Joanna; … - In: Psychology & marketing 41 (2024) 4, pp. 838-859
Persistent link: https://www.econbiz.de/10014519042
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The value of textual haptic information in online clothing shopping
Rodrigues, Tomé; Silva, Susana C.; Duarte, Paulo - In: Journal of Fashion Marketing and Management 21 (2017) 1, pp. 88-102
Purpose The purpose of this paper is to evaluate the potential of textual haptic information to minimize the effects of need for touch (NFT) in global online environments by testing the effect of hands on description on consumer perception and intention to purchase. Design/methodology/approach...
Persistent link: https://www.econbiz.de/10014868427
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The relevance of cause-related marketing to post-purchase guilt alleviation
Silva, Susana C.; Martins, Carla Carvalho - In: International review on public and non-profit marketing 14 (2017) 4, pp. 475-494
Persistent link: https://www.econbiz.de/10011956196