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Neglected outcomes of customer satisfaction
Luo, Xueming; Homburg, Christian - In: Journal of marketing 71 (2007) 2, pp. 133-149
Persistent link: https://www.econbiz.de/10003557079
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Neglected outcomes of customer satisfaction
Homburg, Christian; Luo, Xueming - 2006
Persistent link: https://www.econbiz.de/10003387299
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Deep reinforcement learning for sequential targeting
Wang, Wen; Li, Beibei; Luo, Xueming; Wang, Xiaoyi - In: Management science : journal of the Institute for … 69 (2023) 9, pp. 5439-5460
Persistent link: https://www.econbiz.de/10014392933
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When and how artificial intelligence augments employee creativity
Jia, Nan; Luo, Xueming; Fang, Zheng; Liao, Chengcheng - In: Academy of Management journal : AMJ 67 (2024) 1, pp. 5-32
Persistent link: https://www.econbiz.de/10014507994
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Understanding complexity, transforming the marketplace : AMA Winter Academic Conference 2019 : AMA educators proceedings volume 90 : Austin, Texas, USA, 22-24 February 2019
Lam, Son K. (ed.); Luo, Xueming (ed.); Giesler, Markus (ed.) - AMA Winter Academic Conference <2019, Austin, Tex.> - 2019
Persistent link: https://www.econbiz.de/10012256234
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Artificial intelligence coaches for sales agents : caveats and solutions
Luo, Xueming; Qin, Marco Shaojun; Fang, Zheng; Qu, Zhe - In: Journal of marketing 85 (2021) 2, pp. 14-32
Persistent link: https://www.econbiz.de/10012485580
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The impact of platform protection insurance on buyers and sellers in the sharing economy : a natural experiment
Luo, Xueming; Tong, Siliang; Lin, Zhijie; Cheng, Zhang - In: Journal of marketing 85 (2021) 2, pp. 50-69
Persistent link: https://www.econbiz.de/10012485582
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Self-signaling and prosocial behavior : a cause marketing experiment
Dubé, Jean-Pierre; Luo, Xueming; Fang, Zheng - In: Marketing science : the marketing journal of the … 36 (2017) 2, pp. 161-186
Persistent link: https://www.econbiz.de/10011672425
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Estimating assortment size effects on platforms : leveraging imperfect geographic targeting for causal inference
Yang Wang; Luo, Xueming; Lin, Zhijie - In: Production and operations management : the flagship … 32 (2023) 11, pp. 3394-3412
Persistent link: https://www.econbiz.de/10014430753
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The double-edged effects of e-commerce cart retargeting : does retargeting too early backfire?
Li, Jing; Luo, Xueming; Lu, Xianghua; Moriguchi, Takeshi - In: Journal of marketing 85 (2021) 4, pp. 123-140
Persistent link: https://www.econbiz.de/10012593258