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Efficient utilisation of customer relationship management (CRM) technology : a self-directed learning approach
Rodriguez, Michael; Boyer, Stefanie L. - In: International journal of business innovation and research 4 (2010) 1/2, pp. 3-14
Persistent link: https://www.econbiz.de/10003953213
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Experiential learning theory : from theory to practice
McCarthy, Mary - In: Journal of business & economics research 14 (2016) 3, pp. 91-99
Persistent link: https://www.econbiz.de/10011557320
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Learning orientations and learning dynamics : understanding heterogeneous approaches and comparative success in nascent entrepreneurship
Honig, Benson; Hopp, Christian - In: Journal of business research : JBR 94 (2019), pp. 28-41
Persistent link: https://www.econbiz.de/10011947287
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Dogs start talking : experiential learning in strategic management
Chapman, Cheryl A. Trahms; Diegnau, Melissa - In: Journal of education for business 99 (2024) 3, pp. 195-200
Persistent link: https://www.econbiz.de/10014515194
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Learning from and with customers with social media : a model for social customer learning
Jussila, Jari J.; Kärkkäinen, Hannu; Leino, Maija - In: International journal of management, knowledge and … 1 (2012) 1, pp. 5-25
Persistent link: https://www.econbiz.de/10010341668
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Action learning : understanding interpersonal relationships within learning sets
Yeadon-Lee, Annie - In: The journal of management development 32 (2013) 9, pp. 984-994
Persistent link: https://www.econbiz.de/10010233938
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Learning climate and customer-oriented behaviors : the mediation of customer knowledge
Wang, Mei-Ling - In: Journal of managerial psychology 30 (2015) 8, pp. 955-969
Persistent link: https://www.econbiz.de/10011438828
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Case study-based learning in customer-centric operations management : unleashing the potential of experiential learning and accreditation
Medini, Khaled; Szirbik, Nick; Ezzat, Omar - In: Journal of education for business 95 (2020) 5, pp. 297-306
Persistent link: https://www.econbiz.de/10012260114
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To share or not to share screens with customers? : lessons from learning theories
Roten, Yonathan Silvain; Vanheems, Regine - In: The journal of services marketing 37 (2023) 1, pp. 65-77
Persistent link: https://www.econbiz.de/10013542895
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Illusions of learning : irrelevant emotions inflate judgments of learning
Baumeister, Roy F.; Alquist, Jessica L.; Vohs, Kathleen D. - In: Journal of behavioral decision making 28 (2015) 2, pp. 149-158
Persistent link: https://www.econbiz.de/10011306099