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The role of commtiment perceived by the consumer in service industries
Suárez Álvarez, Leticia; Vázquez Casielles, Rodolfo; … - In: Management research : the journal of the Iberoamerican … 7 (2008/09) 2, pp. 141-157
Persistent link: https://www.econbiz.de/10003895795
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A bank customer analysis and mortgage services evaluation : implications of market segmentation policies
Mylonakis, John - In: Banks and bank systems : international research journal 2 (2007) 3, pp. 157-172
Persistent link: https://www.econbiz.de/10003867833
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Versicherungswebsites aus Kundensicht : Gibt es einen Einfluß auf Zufriedenheit und Kaufabsicht?
Mahofsky, Katharina - 2006
Persistent link: https://www.econbiz.de/10003867985
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"Counting your customers" one by one : a hierarchical bayes extension to the Pareto/NBD model
Abe, Makoto - In: Marketing science : the marketing journal of the … 28 (2009) 3, pp. 541-553
Persistent link: https://www.econbiz.de/10003868047
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Customer Relationship Management : profitabilitätsorientierte Bindung von Wohnungsmietern
Sperl, Friederike - 2009
Persistent link: https://www.econbiz.de/10003868167
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Assessing customers' attitudes/expectations toward online grocery businesses
Cho, Yoon C. - In: Journal of business & economics research 7 (2009) 7, pp. 49-61
Persistent link: https://www.econbiz.de/10003869846
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Consequences of customer powerlessness : secondary control
Bunker, Matthew; Ball, A. Dwayne - In: Journal of consumer behaviour : an international … 8 (2009) 5, pp. 268-283
Persistent link: https://www.econbiz.de/10003899846
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Grocery retail loyalty program effects : self-selection of purchase behavior change?
Meyer-Waarden, Lars; Benavent, Christophe - In: Journal of the Academy of Marketing Science 37 (2009) 3, pp. 345-358
Persistent link: https://www.econbiz.de/10003900713
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Regulatory focus theory, trust, and privacy concern
Wirtz, Jochen; Lwin, May O. - In: Journal of service research : JSR 12 (2009/10) 2, pp. 190-207
Persistent link: https://www.econbiz.de/10003901050
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Spatially enabled customer segmentation using a data classification method with uncertain predicates
Fan, Bo; Zhang, Pengzhu - In: Decision support systems : DSS ; the international journal 47 (2009) 4, pp. 343-353
Persistent link: https://www.econbiz.de/10003901627