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Wieland, Heiko; Hartmann, Nathaniel N.; Vargo, Stephen L. - In: Journal of the Academy of Marketing Science 45 (2017) 6, pp. 925-943

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Wieland, Heiko; Vargo, Stephen L.; Akaka, Melissa Archpru - In: Service innovation : novel ways of creating value in …, (pp. 35-50). 2016

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