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Belk’s (1988) “Possessions and the extended self” revisited

Ladik, Daniel; Carrillat, Francois; Tadajewski, Mark - In: Journal of Historical Research in Marketing 7 (2015) 2, pp. 184-207

Purpose – The purpose of this paper is to revisit Russell Belk’s (1988) landmark paper “Possessions and the extended self”. The authors provide a prehistory of related ideas and then examine the controversy it triggered regarding the different paradigms of research in marketing (Cohen,...

Persistent link: https://www.econbiz.de/10014873468

Convergent interviewing : a starting methodology for enterprise research programs

Hill, Sally Rao; Perry, Chad - In: Innovative methodologies in enterprise research, (pp. 86-100). 2007

Persistent link: https://www.econbiz.de/10003444922

Action research for enterprise research

Perry, Chad; Hill, Sally Rao - In: Innovative methodologies in enterprise research, (pp. 124-136). 2007

Persistent link: https://www.econbiz.de/10003444926

Can consumers be racist? : an investigation of the effect of consumer racism on product purchase

Hill, Sally Rao; Paphitis, Katherine - In: Asia Pacific journal of marketing and logistics 23 (2011) 1, pp. 57-71

Persistent link: https://www.econbiz.de/10008905961

Towards theory development for emergent e-business innovations : using convergent interviewing to explore the adoption of XBRL in Australia

Troshani, Indrit; Hill, Sally Rao - In: Emergent strategies for e-business processes, services, …, (pp. 205-222). 2009

Persistent link: https://www.econbiz.de/10003950315

The beautiful, the cheerful, and the helpful : the effects of service employee attributes on customer satisfaction

Keh, Hean Tat; Ren, Run; Hill, Sally Rao; Li, Xuan - In: Psychology & marketing 30 (2013) 3, pp. 211-226

Persistent link: https://www.econbiz.de/10009728509

The effect of accent of service employee on customer service evaluation

Hill, Sally Rao; Tombs, Alastair - In: Managing service quality : MSQ ; an international journal 21 (2011) 6, pp. 649-666

Persistent link: https://www.econbiz.de/10009407380

Organisational capabilities for customer participation in health care service innovation

Sharma, Shikha; Conduit, Jodie; Hill, Sally Rao - In: Australasian marketing journal 22 (2014) 3, pp. 179-188

Persistent link: https://www.econbiz.de/10010427972

Promoting employee wellbeing and quality service outcomes : the role of HRM practices

Clarke, Marilyn Alexandra; Hill, Sally Rao - In: Journal of management & organization : journal of … 18 (2012) 5, pp. 702-713

Persistent link: https://www.econbiz.de/10009674822

Regulating mobile services : an institution-based view

Troshani, Indrit; Hill, Sally Rao - In: International journal of e-business research : an … 7 (2011) 1, pp. 52-70

Persistent link: https://www.econbiz.de/10008935805