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Co-creating service experience
Jaakkola, Elina (contributor) - 2015
Persistent link: https://www.econbiz.de/10011401228
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Service experience co-creation : conceptualization, implications, and future research directions
Jaakkola, Elina; Helkkula, Anu; Aarikka-Stenroos, Leena - In: Journal of service management 26 (2015) 2, pp. 182-205
Persistent link: https://www.econbiz.de/10011401238
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Accessing resources for service innovation : the critical role of network relationships
Rusanen, Helena; Halinen, Aino; Jaakkola, Elina - In: Journal of service management 25 (2014) 1, pp. 2-29
Persistent link: https://www.econbiz.de/10010260121
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Value co-creation in knowledge intensive business services : a dyadic perspective on the joint problem solving process
Aarikka-Stenroos, Leena; Jaakkola, Elina - In: Industrial marketing management : the international … 41 (2012) 1, pp. 15-26
Persistent link: https://www.econbiz.de/10009513229
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Marketing in professional services firms : turning expertise into customer perceived value
Halinen, Aino; Jaakkola, Elina - In: Handbook of research on entrepreneurship in …, (pp. 219-237). 2012
Persistent link: https://www.econbiz.de/10009661369
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Co-creating customer-focused solutions within business networks : a service perspective
Hakanen, Taru; Jaakkola, Elina - In: Journal of service management 23 (2012) 4, pp. 593-611
Persistent link: https://www.econbiz.de/10009619530
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Customer participation and value creation : a systematic review and research implications
Mustak, Mekhail; Jaakkola, Elina; Halinen, Aino - In: Managing service quality : MSQ ; an international journal 23 (2013) 4, pp. 341-359
Persistent link: https://www.econbiz.de/10009769853
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Value co-creation in solution networks
Jaakkola, Elina; Hakanen, Taru - In: Industrial marketing management : the international … 42 (2013) 1, pp. 47-58
Persistent link: https://www.econbiz.de/10009734099
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Critical innovation characteristics influencing the acceptability of a new pharmaceutical product format
Jaakkola, Elina; Renko, Maija - In: Journal of marketing management : MM 23 (2007) 3/4, pp. 327-346
Persistent link: https://www.econbiz.de/10003459046
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Value co-creation in solution networks
Jaakkola, Elina; Hakanen, Taru - In: Industrial marketing management : the international … 42 (2013) 1, pp. 47-58
Persistent link: https://www.econbiz.de/10010074148