Narrow search
Showing 11 - 20 of 692,808
Cover Image
Performance measurement with multiple interrelated variables and threshold target levels : evidence from retail firms in the US
Zervopoulos, Panagiotis D.; Brisimi, Theodora S.; … - In: European journal of operational research : EJOR 250 (2016) 1, pp. 262-272
Persistent link: https://www.econbiz.de/10011441402
Cover Image
Managing service productivity using data envelopment analysis
Emrouznejad, Ali; Cabanda, Emilyn - In: Managing service productivity : using frontier …, (pp. 1-17). 2014
Persistent link: https://www.econbiz.de/10010396597
Cover Image
Measuring the performance of service organizations and the effects of downsizing on performance : evidence from the Greek citizen service centers
Zervopoulos, Panagiotis D. - In: Managing service productivity : using frontier …, (pp. 127-154). 2014
Persistent link: https://www.econbiz.de/10010399054
Cover Image
Applying DEA models for benchmarking service productivity in logistics
Steven, Marion; Egbers, Anja - In: Operations research proceedings 2010 : selected papers …, (pp. 391-396). 2011
Persistent link: https://www.econbiz.de/10009297070
Cover Image
Sustainable management of East Asia airport companies by evaluating airport service performance
Lai, Po-Lin; Zhu, Xiao-Nan - In: Journal of international trade & commerce 17 (2021) 1, pp. 181-196
Persistent link: https://www.econbiz.de/10013189568
Cover Image
Operational efficiency and service delivery performance : a comparative analysis of Indian telecom service providers
Masson, Siddhant; Jain, Rachit; Ganesh, Narendra Mani; … - In: Benchmarking : an international journal ; BIJ 23 (2016) 4, pp. 893-915
Persistent link: https://www.econbiz.de/10011570684
Cover Image
A DEA-ANN-based analytical framework to assess and predict the efficiency of Canadian universities in a service supply chain context
Jauhar, Sunil Kumar; Zolfagharinia, Hossein; Amin, … - In: Benchmarking : an international journal 30 (2023) 8, pp. 2734-2782
Persistent link: https://www.econbiz.de/10014502237
Cover Image
The appreciative democratic voice of DEA : a case of faculty academic performance evaluation
Oral, Muhittin; Oukil, Amar; Malouin, Jean-Luis; … - In: Socio-economic planning sciences : the international … 48 (2014) 1, pp. 20-28
Persistent link: https://www.econbiz.de/10010355105
Cover Image
Benchmarking and target setting with expert preferences : an application to the evaluation of educational performance of Spanish universities
Ruiz, José L.; Segura, José V.; Sirvent, Inmaculada - In: European journal of operational research : EJOR 242 (2015) 2, pp. 594-605
Persistent link: https://www.econbiz.de/10010491641