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Self-service technology versus traditional service : examining cognitive factors In the purchase of the airline ticket
López-Bonilla, Jesús Manuel; López Bonilla, Luis Miguel - In: Journal of travel and tourism marketing 30 (2013) 5/6, pp. 497-508
Persistent link: https://www.econbiz.de/10010199555
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Quality risk assessment model for airline services concerning Taiwanese airlines
Hu, Kai-Chieh; Hsiao, Man-Wei - In: Journal of air transport management 53 (2016), pp. 177-185
Persistent link: https://www.econbiz.de/10011546508
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Assessing the self-service technology usage of Y-Generation in airline services
Gures, Nuriye; Inan, Hilal; Arslan, Seda - In: Journal of air transport management 71 (2018), pp. 215-219
Persistent link: https://www.econbiz.de/10011902741
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The role of consumer participation readiness in automated parcel station usage intentions
Chen, Ching-fu; White, Christopher J.; Hsieh, Yi-En - In: Journal of retailing and consumer services 54 (2020), pp. 1-6
Persistent link: https://www.econbiz.de/10012238372
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Toward an integrated model of adoption of mobile phones for purchasing ancillary services in air travel
Morosan, Cristian - In: International journal of contemporary hospitality management 26 (2014) 2, pp. 246-271
Persistent link: https://www.econbiz.de/10010250183
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The anomaly of airline passenger behavioral intention : a comparison between low-cost and full-service airlines
Auryn Rachma Maulisa; Rahayu Hijrah Hati - In: ASEAN marketing journal : Association of Southeast … 10 (2018) 2, pp. 75-90
Persistent link: https://www.econbiz.de/10012106923
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Airline passenger safety or customer satisfaction?
Tao, Kefang; Chen, Po-Ju - In: International journal of business and economics 16 (2017) 2, pp. 171-175
Persistent link: https://www.econbiz.de/10011971483
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The hybrid airline model : generating quality for passengers
Avram, Bogdan - In: Expert journal of business and management 5 (2017) 2, pp. 149-154
Persistent link: https://www.econbiz.de/10011791401
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Airline self-service technology adoption : moderating impact of gender and experience
Harsandaldeep Kaur; Kaur, Parmeet - In: Global business and finance review 29 (2024) 5, pp. 1-13
tested the research hypotheses using survey data collected from 249 users of self-service technology in the airline sector …
Persistent link: https://www.econbiz.de/10015066442
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Ausgewählte verhaltenswissenschaftliche Theorien zur Erklärung der Kundenzufriedenheit mit Selbstbedienungskassen im Handel
Boslau, Madlen - 2008
Persistent link: https://www.econbiz.de/10003752767