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The purpose of this paper is to consolidate existing knowledge and theories on marketing-operations alignment and … theoretical background for this organizational alignment. The research used a qualitative literature review approach to identify … key contributions to this area and incorporate them into theoretical background. Marketing-operations alignment, or …
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Purpose The purpose of this paper is to present 13 propositions about how internal strategic fit (often referred to as fit) impacts the business performance of low cost and differentiated services. It then uses these relationships to develop two “fitness ladder” frameworks to help...
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