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Fluency and the perceived ethicality of corporate social (ir)responsibility
Grolleau, Gilles; Mzoughi, Naoufel; Wright, Scott - In: Psychology & marketing 40 (2023) 5, pp. 954-969
Persistent link: https://www.econbiz.de/10014290872
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Impact of customers' perceptions regarding corporate social responsibility and irresponsibility in the grocery retailing industry : the role of corporate reputation
Swaen, Valérie; Démoulin, Nathalie; Pauwels-Delassus, … - In: Journal of business research : JBR 131 (2021), pp. 709-721
Persistent link: https://www.econbiz.de/10012545113
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Identity bias in negative word of mouth following irresponsible corporate behavior : a research model and moderating effects
Antonetti, Paolo; Maklan, Stan - In: Journal of business ethics : JOBE 149 (2018) 4, pp. 1005-1023
Persistent link: https://www.econbiz.de/10011867329
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Differentiated consumer forgiveness for different corporate social irresponsibility domains : the moderating role of corporate reputation and patriotism
Li, Jinhua; Liu, Li; Qing, Qiankai - In: Journal of retailing and consumer services 69 (2022), pp. 1-9
Persistent link: https://www.econbiz.de/10013406924
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An extended model of moral outrage at corporate social irresponsibility
Antonetti, Paolo; Maklan, Stan - In: Journal of business ethics : JOBE 135 (2016) 3, pp. 429-444
Persistent link: https://www.econbiz.de/10011498547
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Improving consumer satisfaction in green hotels : the roles of perceived warmth, perceived competence, and CSR motive
Gao, Yixing; Mattila, Anna S. - In: International journal of hospitality management 42 (2014), pp. 20-31
Persistent link: https://www.econbiz.de/10010410812
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Cultural competence and cultural compensatory mechanisms in binational households
Cross, Samantha N. N.; Gilly, Mary C. - In: Journal of marketing 78 (2014) 3, pp. 121-139
Persistent link: https://www.econbiz.de/10010360363
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Employees' emotional and behavioral reactions to corporate social irresponsibility
Hericher, Corentin; Bridoux, Flore - In: Journal of management 49 (2023) 5, pp. 1533-1569
Persistent link: https://www.econbiz.de/10014253673
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Self-determination theory and customer revenge behavior : explaining how customers regulate their anger and revenge behavior
Shahrasbi, Nasser; Rohani, Mina; Pumehdi, Mostafa; … - In: Journal of consumer marketing 41 (2024) 2, pp. 129-147
Persistent link: https://www.econbiz.de/10014519701
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How and when does perceived CSR affect employees' engagement in voluntary pro-environmental behavior?
Tian, Qing; Robertson, Jennifer L. - In: Journal of business ethics : JOBE 155 (2019) 2, pp. 399-412
Persistent link: https://www.econbiz.de/10011998574