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A queueing model to evaluate the impact of patient 'batching' on throughput and flow time in a medical teaching facility

Dobson, Gregory; Lee, Hsiao-hui; Sainathan, Arvind; … - 2012

We consider the work flow in a medical teaching facility, examining the process that involves an initial patient exam by a resident physician, a subsequent conference between the resident and the attending physician, and the attending physician’s visit with the patient. We create an analytical...

Persistent link: https://www.econbiz.de/10009699387

Threshold routing to trade off waiting and call resolution in call centers

Zhan, Dongyuan; Ward, Amy R. - In: Manufacturing & service operations management : M & SOM 16 (2014) 2, pp. 220-237

Persistent link: https://www.econbiz.de/10010367159

Optimal choice for appointment scheduling window under patient no-show behavior

Liu, Nan - In: Production and operations management : an international … 25 (2016) 1, pp. 128-142

Persistent link: https://www.econbiz.de/10011437197

Approximations for chat service systems using many-server diffusion limits

Cui, Leon; Tezcan, Tolga - In: Mathematics of operations research 41 (2016) 3, pp. 775-807

Persistent link: https://www.econbiz.de/10011520572

Asymptotic optimality of constant-order policies for lost sales inventory models with large lead times

Goldberg, David A.; Katz-Rogozhnikov, Dmitriy A.; Lu, … - In: Mathematics of operations research 41 (2016) 3, pp. 898-913

Persistent link: https://www.econbiz.de/10011520728

Panel size and overbooking decisions for appointment-based services under patient no-shows

Liu, Nan; Ziya, Serhan - In: Production and operations management : an international … 23 (2014) 12, pp. 2209-2223

Persistent link: https://www.econbiz.de/10010479060

Effect of trajectory prediction and stochastic runway occupancy times on aircraft delays

Nikoleris, Tasos; Hansen, Mark - In: Transportation science : a journal of the Institute for … 50 (2016) 1, pp. 110-119

Persistent link: https://www.econbiz.de/10011448467

Robust queueing theory

Bandi, Chaithanya; Bertsimas, Dimitris; Youssef, Nataly - In: Operations research 63 (2015) 3, pp. 676-700

Persistent link: https://www.econbiz.de/10011292936

Clustering of arrivals in queueing systems : autoregressive conditional duration approach

Tomanová, Petra; Holý, Vladimír - In: Central European journal of operations research 29 (2021) 3, pp. 859-874

Persistent link: https://www.econbiz.de/10012587718

Price and capacity decisions in a telemedicine service system under government subsidy policy

Wang, Xiaoli; Zhang, Zhiyong; Yang, Lei; Zhao, Jun - In: International journal of production research 59 (2021) 17, pp. 5130-5143

Persistent link: https://www.econbiz.de/10012625796