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The unreliability of online review mechanisms

Narciso, M. - In: Journal of consumer policy : consumer issues in law, … 45 (2022) 3, pp. 349-368

Persistent link: https://www.econbiz.de/10013441828

Exploring the effects of official-structured managerial responses on hotel online popularity

Gong, Caiyan; Liu, Jianwei; Law, Chun Hung Roberts; Ye, … - In: International journal of hospitality management 106 (2022), pp. 1-11

Persistent link: https://www.econbiz.de/10013383278

B2B eWOM on Alibaba : signaling through online reviews in platform-based social exchange

Tóth, Zsófia; Mrad, Mona; Itani, Omar S.; Luo, Jun; … - In: Industrial marketing management : the international … 104 (2022), pp. 226-240

Persistent link: https://www.econbiz.de/10013326941

Offline context affects online reviews : the effect of post-consumption weather

Brandes, Leif; Dover, Yaniv - In: Journal of consumer research : JCR ; an … 49 (2022) 4, pp. 595-615

Persistent link: https://www.econbiz.de/10013542001

Predicting intention to follow online restaurant community advice : a trust-integrated technology acceptance model

Shaker, Aya K.; Mostafa, Rasha H. A.; El Seidi, Reham - In: European journal of management and business economics : … 32 (2023) 2, pp. 185-202

Purpose This research investigates consumer intention to follow online community advice. Applying the technology acceptance model (TAM) to the context of online restaurant communities, the study empirically examines the effects of perceived usefulness, perceived ease of use, attitude and trust...

Persistent link: https://www.econbiz.de/10014318794

Suspicion of online product reviews as fake : cues and consequences

Harrison-Walker, L. Jean; Jiang, Ying - In: Journal of business research : JBR 160 (2023), pp. 1-17

Persistent link: https://www.econbiz.de/10014294843

The more they know : using transparent online communication to combat fake online reviews

Wang, Yiru; Zamudio, César; Jewell, Robert D. - In: Business horizons 66 (2023) 6, pp. 753-764

Persistent link: https://www.econbiz.de/10014433619

Sales volume and online reviews in a sequential game

Zhou, Jianheng; Xu, Rongfei; Jiang, Changmin - In: Journal of the Operational Research Society 74 (2023) 10, pp. 2277-2288

Persistent link: https://www.econbiz.de/10014446098

Reappraising the roles of review valence and conflict in online relationships

Liu, Ran; Ford, John B.; Zhang, Weiyong; Bonnici, Joseph - In: Journal of business research : JBR 167 (2023), pp. 1-12

Persistent link: https://www.econbiz.de/10014383191

The effect of review images on review helpfulness : a contingency approach

Kübler, Raoul; Lobschat, Lara; Welke, Lina; Meij, Hugo … - In: Journal of retailing 100 (2024) 1, pp. 5-23

Persistent link: https://www.econbiz.de/10014526948