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Motivation, satisfaction and loyalty in the case of a film festival : differences between local and non-local participants
Báez-Montenegro, Andrea; Devesa-Fernández, María - In: Journal of cultural economics 41 (2017) 2, pp. 173-195
Persistent link: https://www.econbiz.de/10011796112
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The impact of eudaimonic well-being on experience and loyalty : a tourism context
Al-Okaily, Nour Salah; Alzboun, Nidal; Alrawadieh, Ziad; … - In: The journal of services marketing 37 (2023) 2, pp. 216-231
Persistent link: https://www.econbiz.de/10013542929
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Panacea or paradox? : the moderating role of ethical climate
Tanner, Emily C.; Tanner, John F.; Wakefield, Kirk - In: The journal of personal selling & sales management : JPSSM 35 (2015) 2, pp. 175-190
Persistent link: https://www.econbiz.de/10010527058
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Examining the role of customers' intrinsic motivation on continued usage of mobile banking : a relational approach
Banerjee, Shubhomoy; Sreejesh, S. - In: International journal of bank marketing 40 (2022) 1, pp. 87-109
Persistent link: https://www.econbiz.de/10013165348
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The synergistic effects of LMX and procedural justice climate on employee motivation and customer loyalty in a retail service context
Jung, Jin Ho; Yoo, Jaewon; Jung, Yeonsung - In: Journal of service theory and practice 32 (2022) 2, pp. 232-257
Persistent link: https://www.econbiz.de/10013190891
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Does customer experience always benefit company? : examining customers' epistemic motivation and interaction with service contexts
Vu Thi Mai Chi; Paramita, Widya; Tran Ha Minh Quan - In: Australasian marketing journal : AMJ ; official journal … 30 (2022) 1, pp. 35-50
Persistent link: https://www.econbiz.de/10012698469
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Can gamification increases consumers' engagement in fitness apps? : the moderating role of commensurability of the game elements
Feng, Wenting; Tu, Rungting; Hsieh, Peishan - In: Journal of retailing and consumer services 57 (2020), pp. 1-9
Persistent link: https://www.econbiz.de/10012305899
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Can salesperson guilt lead to more satisfied customers? : findings from India
Gabler, Colin B.; Agnihotri, Raj; Itani, Omar S. - In: The journal of business & industrial marketing 32 (2017) 7, pp. 951-961
Persistent link: https://www.econbiz.de/10011773559
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Measuring satisfaction and loyalty of guests based on Vietnamese hotel online reviews
Ha Nguyen Thi Thu; Tuan Tran Minh; Tu Nguyen Thi Ngoc; … - In: International journal of e-entrepreneurship and … 11 (2021) 2, pp. 1-17
Persistent link: https://www.econbiz.de/10012613254
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Neural networks to analyse the incidence of customer satisfaction in their loyalty in a tourist destination
Pérez-Campdesuñer, Reyner; Sánchez-Rodríguez, Alexander - In: International journal of services, economics and management 9 (2018) 2, pp. 95-110
Persistent link: https://www.econbiz.de/10011989095