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The influence of value on loyalty in the supermarket industry
Terblanche, Nic S. - In: Acta oeconomica : periodical of the Hungarian Academy … 63 (2013) 2, pp. 185-200
Persistent link: https://www.econbiz.de/10009760069
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The influence of brand experience on brand satisfaction, trust and attachment in South Africa
Chinomona, Richard - In: International business and economics research journal 12 (2013) 10, pp. 1303-1315
Persistent link: https://www.econbiz.de/10010200661
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Perceived quality, visitor satisfaction and conative loyalty in South African heritage museums
Radder, Laetitia; Han, Xiliang - In: International business and economics research journal 12 (2013) 10, pp. 1261-1272
Persistent link: https://www.econbiz.de/10010200665
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Predictors of customer loyalty to mobile service provider in South Africa
Chinomona, Richard; Sandada, Maxwell - In: International business and economics research journal 12 (2013) 12, pp. 1631-1643
Persistent link: https://www.econbiz.de/10010248952
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Customer loyalty programmes : the loss to the fiscus in South Africa
Pidduck, Teresa Calvert; Odendaal, Karen - In: International business and economics research journal 12 (2013) 12, pp. 1521-1534
Persistent link: https://www.econbiz.de/10010248966
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Brand communication, brand image and brand trust as antecedents of brand loyalty in Gauteng Province of South Africa
Chinomona, Richard - In: African journal of economic and management studies : AJEMS 7 (2016) 1, pp. 124-139
Persistent link: https://www.econbiz.de/10011560516
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Extended self : implications for country-of-origin
Cui, Annie Peng; Fitzgerald, M. Paula; Donovan, Karen Russo - In: The journal of consumer marketing 31 (2014) 4, pp. 312-321
Persistent link: https://www.econbiz.de/10010416682
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Online store loyalty : an investigation of drivers and outcomes
Mpinganjira, Mercy - In: Journal of electronic commerce in organizations : the … 13 (2015) 4, pp. 55-73
Persistent link: https://www.econbiz.de/10011446139
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Loyalty intentions as an outcome of customer delight in a services environment : a South African perspective
Roberts-Lombard, Mornay; Makola, Lebogang; Nkosi, Tholakele - In: African journal of business and economic research : AJBER 15 (2020) 4, pp. 71-96
Persistent link: https://www.econbiz.de/10012669782
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Customer Expectation, Satisfaction and Loyalty : A Study of Grocery Retail Sector in South Africa
Barnard, Brian; Dlamini, Mfundo - 2021
This study investigates the grocery retail sector in South Africa and what factors drive consumer behavior. The literature emphasizes the importance of understanding what shapes customer satisfaction and how this can then lead to customer loyalty. A quantitative approach was used for this study,...
Persistent link: https://www.econbiz.de/10013237062