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Qualitätsmanagement
51
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India
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Indien
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Consumer behaviour
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32
Dienstleistungssektor
24
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Rahman, Zillur
156
Talib, Faisal
88
Qureshi, M. N.
25
Khan, Imran
20
Fatma, Mobin
14
Siddiqui, Jamshed
14
Kamboj, Shampy
11
Khanam, Suby
11
Islam, Jamid Ul
9
Azam, Mohammed
7
Faisal, Mohd. Nishat
6
Faisal, Nishat
6
Goyal, Praveen
6
Kaushik, Arun Kumar
6
Yadav, Mayank
6
Sarmah, Bijoylaxmi
5
Arora, Bharat
4
Hassan, Syed Masroor
4
Hollebeek, Linda D.
4
Kumar, Vinod
4
Qureshi, M.N.
4
Singh, Avinash Pratap
4
Abdullah, Ahmad
3
Akhtar, Asif
3
Azam, Mohammad
3
Joshi, Yatish
3
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3
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2
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2
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2
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Patil, Tejaswi
2
Paul, Justin
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Rasool, Aaleya
2
Saraswat, Shantanu
2
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2
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International journal of business excellence
6
Management decision : MD
5
Services marketing quarterly
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Benchmarking: An International Journal
3
International journal of business information systems : IJBIS
3
International journal of contemporary hospitality management
3
International review on public and non-profit marketing
3
Journal of modelling in management
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Journal of retailing and consumer services
3
Management research review
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3
The international journal of bank marketing : IJBM
3
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2
Global business review
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Health marketing quarterly
2
Industrial management & data systems
2
International journal of business innovation and research
2
International journal of emerging markets
2
International journal of productivity and quality management : IJPQM
2
International journal of quality & reliability management
2
International journal of services and operations management
2
Journal of internet commerce
2
Marketing intelligence & planning
2
Paradigm : the journal of Institute of Management Technology
2
Social Responsibility Journal
2
The journal of product & brand management
2
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
2
Vision : the journal of business perspective
2
Asia Pacific Journal of Marketing and Logistics
1
Asian journal of management cases : AJMC
1
Cogent Business & Management
1
Cogent business & management
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Cornell hospitality quarterly : CQ
1
Decision
1
Ecological economics : the transdisciplinary journal of the International Society for Ecological Economics
1
Electronic government : EG; an international journal
1
European business review : EBR ; the official journal of the International Management Centres, Europe
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European journal of marketing
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Global Business Review
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ECONIS (ZBW)
143
OLC EcoSci
24
Other ZBW resources
19
RePEc
3
EconStor
1
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1
Identification and prioritization of barriers to total quality management implementation in service industry : an analytic hierarchy process approach
Talib, Faisal
;
Rahman, Zillur
- In:
The TQM journal : the international review of …
27
(
2015
)
5
,
pp. 591-615
Persistent link: https://www.econbiz.de/10011443175
Saved in:
2
Studying the impact of total quality management in service industries
Talib, Faisal
;
Rahman, Zillur
- In:
International journal of productivity and quality …
6
(
2010
)
2
,
pp. 249-268
Persistent link: https://www.econbiz.de/10008646944
Saved in:
3
Critical success factors of TQM in service organizations : a proposed model
Talib, Faisal
;
Rahman, Zillur
- In:
Services marketing quarterly
31
(
2010
)
3
,
pp. 363-380
Persistent link: https://www.econbiz.de/10008648755
Saved in:
4
Core quality and associated supportive quality parameters : a conceptual quality frame work in healthcare establishment
Azam, Mohammad
;
Rahman, Zillur
;
Talib, Faisal
- In:
International journal of business excellence
5
(
2012
)
3
,
pp. 238-277
Persistent link: https://www.econbiz.de/10009575937
Saved in:
5
Total quality management in service sector : a literature review
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of business innovation and research
6
(
2012
)
3
,
pp. 259-301
Persistent link: https://www.econbiz.de/10009551662
Saved in:
6
A study of total quality management and supply chain management practices
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
The international journal of productivity and …
60
(
2011
)
3
,
pp. 268-288
Persistent link: https://www.econbiz.de/10009159478
Saved in:
7
Best practices of total quality management implementation in health care settings
Talib, Faisal
;
Rahman, Zillur
;
Azam, Mohammed
- In:
Health marketing quarterly
28
(
2011
)
3
,
pp. 232-252
Persistent link: https://www.econbiz.de/10009302883
Saved in:
8
Analysis of interaction among the barriers to total quality management implementation using interpretive structural modeling approach
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
Benchmarking : an international journal ; BIJ
18
(
2011
)
4
,
pp. 563-587
Persistent link: https://www.econbiz.de/10009270497
Saved in:
9
An instrument for measuring the key practices of total quality management in ICT industry : an empirical study in India
Talib, Faisal
;
Rahman, Zillur
;
Akhtar, Asif
- In:
Service business
7
(
2013
)
2
,
pp. 275-306
Persistent link: https://www.econbiz.de/10009760430
Saved in:
10
Survey on the usage of total quality management tools and techniques in Indian service industries : an empirical analysis
Talib, Faisal
;
Rahman, Zillur
;
Qureshi, M. N.
- In:
International journal of quality and innovation
2
(
2012/14
)
2
,
pp. 105-119
Persistent link: https://www.econbiz.de/10010361613
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