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The emergence of service science: toward systematic service innovations to accelerate co-creation of value
Spohrer, Jim; Maglio, Paul P. - In: Production and operations management : an international … 17 (2008) 3, pp. 238-246
Persistent link: https://www.econbiz.de/10003737026
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Towards service system governance : leveraging service system grammar to empower value co-creation
Puehl, Stefan - In: The science of service systems, (pp. 207-229). 2011
Persistent link: https://www.econbiz.de/10009127304
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Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems : a service-dominant logic perspective
Peltier, James; Dahl, Andrew J.; Swan, Eric L. - In: Journal of business research : JBR 121 (2020), pp. 724-734
Persistent link: https://www.econbiz.de/10012417390
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The influence of platform service innovation on value co-creation activities and the network effect
Fu, Wenhui; Wang, Qiang; Zhao, Xiande - In: Journal of service management 28 (2017) 2, pp. 348-388
Persistent link: https://www.econbiz.de/10011704069
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Enabling value co-creation with consumers as a driver of business performance : a dual perspective of Polish manufacturing and service SMEs
Zaborek, Piotr; Mazur, Jolanta - In: Journal of business research : JBR 104 (2019), pp. 541-551
Persistent link: https://www.econbiz.de/10012105193
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The strategy of combining products and services : a literature review
Gurtu, Amulya - In: Services marketing quarterly 40 (2019) 1, pp. 82-106
Persistent link: https://www.econbiz.de/10012179159
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Co-created value : multidimensional scale and nomological network
Busser, James A.; Shulga, Lenna V. - In: Tourism management : research, policies, practice 65 (2018), pp. 69-86
Persistent link: https://www.econbiz.de/10011775064
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Service innovation enabled by Internet of Things and cloud computing : a service-dominant logic perspective
Nittala, Sreenivasa S. Sharma; Bharadwaj, Sangeeta Shah; … - In: Technology analysis & strategic management 34 (2022) 4, pp. 433-446
Persistent link: https://www.econbiz.de/10013412474
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Service Value als Werttreiber : Konzepte, Messung und Steuerung
Bruhn, Manfred (ed.); Hadwich, Karsten (ed.) - 2014
Persistent link: https://www.econbiz.de/10010359585
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Uncovering collaborative value creation patterns and establishing corresponding customer roles
Moeller, Sabine; Ciuchita, Robert; Mahr, Dominik; … - In: Journal of service research : JSR 16 (2013) 4, pp. 471-487
Persistent link: https://www.econbiz.de/10010203524