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A framework for implementing Six Sigma methodology to accredit university campus facilities in Kuwait
Aldaihani, Majid M.; Alhussainan, Adel A.; Terro, … - In: International journal of productivity and quality … 20 (2017) 2, pp. 217-237
Persistent link: https://www.econbiz.de/10011719631
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Public quality - for whom and how? : integrating public core values with quality management
Elg, Mattias; Wihlborg, Elin; Örnerheim, Mattias - In: Total quality management & business excellence : an … 28 (2017) 3/4, pp. 379-389
Persistent link: https://www.econbiz.de/10011723632
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Dependency relationships between critical factors of quality and employee satisfaction
Álvarez-García, José; Río Rama, María de la Cruz del; … - In: Total quality management & business excellence : an … 27 (2016) 5/6, pp. 595-612
Persistent link: https://www.econbiz.de/10011579888
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Cost of quality in healthcare : a case study in a clinical laboratory
Zahar, Mouna; El Barkany, Abdellah; El Biyaali, Ahmed - In: International journal of productivity and quality … 17 (2016) 4, pp. 536-548
Persistent link: https://www.econbiz.de/10011588126
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Total quality management practices and organisational performance in Jordanian courier services
Sweis, Rateb J.; Saleh, Rawan A.; Al-Etayyem, Rawan H.; … - In: International journal of productivity and quality … 19 (2016) 2, pp. 258-276
Persistent link: https://www.econbiz.de/10011646269
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Does intensive social network management lead to positive effects in quality practices?
Bagur-Femenías, Llorenç; Perramon, Jordi; Barquero … - In: Total quality management & business excellence : an … 27 (2016) 11/12, pp. 1246-1260
Persistent link: https://www.econbiz.de/10011648376
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Prioritizing quality of product and service dimensions with respect to a product-service system in the public transport sector
Sharma, Mohita Gangwar; Kumar, Gopal - In: Quality management journal : QMJ 23 (2016) 4, pp. 23-36
Persistent link: https://www.econbiz.de/10011603774
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Evaluation factors in successful global selective outsourcing operations
Majanoja, Anne-Maarit; Linko, Linnéa; Leppänen, Ville - In: International journal of services technology and management 23 (2017) 5/6, pp. 528-549
Persistent link: https://www.econbiz.de/10011844636
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Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar; Mohd Nizam Ab Rahman; Wan Rosmanira Ismail; … - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
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The role of total quality management (5S) on service quality, job satisfaction and work place safety in banking industry : Tehran Tejarat Bank agencies
Mousavifard, Fatemehsadat; Rahmanian, Mohammad; Ayoubi, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 413-425
Persistent link: https://www.econbiz.de/10011861182