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The role of total quality management (5S) on service quality, job satisfaction and work place safety in banking industry : Tehran Tejarat Bank agencies
Mousavifard, Fatemehsadat; Rahmanian, Mohammad; Ayoubi, … - In: International journal of productivity and quality … 22 (2017) 3, pp. 413-425
Persistent link: https://www.econbiz.de/10011861182
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Methodology implications in automotive product-service systems : a systematic literature review
Sabbagh, Omar; Mohd Nizam Ab Rahman; Wan Rosmanira Ismail; … - In: Total quality management & business excellence : an … 28 (2017) 13, pp. 1632-1668
Persistent link: https://www.econbiz.de/10011817067
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Evaluation factors in successful global selective outsourcing operations
Majanoja, Anne-Maarit; Linko, Linnéa; Leppänen, Ville - In: International journal of services technology and management 23 (2017) 5/6, pp. 528-549
Persistent link: https://www.econbiz.de/10011844636
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Leadership, safety climate, and continuous quality improvement : impact on process quality and patient safety
McFadden, Kathleen L.; Stock, Gregory N.; Gowen, … - In: Health care management review : HCM review 40 (2015) 1, pp. 24-34
Persistent link: https://www.econbiz.de/10010484101
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Extant scholarship in the quality profession : a brief review
Odigie, Michael E. - In: Asia-Pacific journal of management research and … 11 (2015) 1, pp. 72-80
Persistent link: https://www.econbiz.de/10011383300
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Speed-quality trade-offs in a dynamic model
Kostami, Vasiliki; Rajagopalan, Sampath - In: Manufacturing & service operations management : M & SOM 16 (2014) 1, pp. 104-118
Persistent link: https://www.econbiz.de/10010339114
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Qualitätsmanagement in Netzwerken der Integrierten Versorgung : Ansätze zur Steuerung durch Selbstbewertung und Patientenbefragung
Mühlbacher, Axel; Nübling, Matthias; Niebling, Wilhelm - 2003
Persistent link: https://www.econbiz.de/10001772397
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Qualitätsbasierte Serviceentwicklung : eine empirische Untersuchung
Contzen, Markus - 2002 - 1. Aufl
Persistent link: https://www.econbiz.de/10002045026
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Das Krankenhaus der Zukunft : integriertes Qualitätsmanagement zur Verbesserung von Effektivität und Effizienz
Gorschlüter, Petra - 2001 - 2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001588525