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Mauritius
31
Service quality
15
Dienstleistungsqualität
13
Customer satisfaction
11
Kundenzufriedenheit
10
International tourism
7
Internationaler Tourismus
7
Arbeitszufriedenheit
4
Call centre
4
Callcenter
4
Job satisfaction
4
Quality management
4
Qualitätsmanagement
4
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4
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4
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3
Destination management
3
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Herkunftsbezeichnung
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SERVQUAL
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destination
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tourism
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Gastronomie
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Hotel industry
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Hotellerie
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43
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research-article
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English
41
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Ramseook-Munhurrun, Prabha
46
Naidoo, Perunjodi
43
Lukea-Bhiwajee, Soolakshna D.
5
Lukea-Bhiwajee, Soolakshna Desai
5
Durbarry, Ramesh
4
Ladsawut, Jeynakshi
4
Munhurrun, Vedmani
4
Panchoo, Arkrasunsingh
4
Seegoolam, Premita
4
Seetaram, Ashwin K.
4
Nundlall, Pushpa
3
Ramseook Munhurrun, Prabha
3
Lukea-Bhiwajee, Soolaksha D.
2
Ramseook-Munhurrum, Prabha
2
Seebaluck, Vanessa
2
Ramseook‐Munhurrun, Prabha
1
Sharpley, Richard
1
Sigala, Marianna
1
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Global journal of business research : GJBR
10
International journal of management and marketing research : IJMMR
10
Global Journal of Business Research
5
International Journal of Management and Marketing Research
5
Global journal of business management : GJBM
2
International journal of quality and service sciences
2
Managing service quality : MSQ ; an international journal
2
Services marketing quarterly
2
International Journal of Quality and Service Sciences
1
Journal of Service Theory and Practice
1
Journal of service theory and practice : JSTP
1
Review of business & finance studies : RBFS
1
Tourism and hospitality planning & development
1
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ECONIS (ZBW)
27
OLC EcoSci
14
RePEc
10
Other ZBW resources
2
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1
Front-line employees' satisfaction in a call centre
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Global journal of business management : GJBM
2
(
2008
)
2
,
pp. 91-101
Persistent link: https://www.econbiz.de/10003834940
Saved in:
2
Service quality in the public service
Ramseook-Munhurrun, Prabha
;
Lukea-Bhiwajee, Soolakshna D.
; …
- In:
International journal of management and marketing …
3
(
2010
)
1
,
pp. 37-50
Persistent link: https://www.econbiz.de/10003950984
Saved in:
3
Measuring service quality: perceptions of employees
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Global journal of business research : GJBR
4
(
2010
)
1
,
pp. 47-58
Persistent link: https://www.econbiz.de/10003955431
Saved in:
4
Tourist satisfaction with Mauritius as a holiday destination
Naidoo, Perunjodi
;
Ramseook-Munhurrun, Prabha
; …
- In:
Global journal of business research : GJBR
4
(
2010
)
2
,
pp. 113-123
Persistent link: https://www.econbiz.de/10003955507
Saved in:
5
Marketing the hotel sector in economic crisis evidence from Mauritius
Naidoo, Perunjodi
;
Ramseook-Munhurrun, Prabha
; …
- In:
Global journal of business research : GJBR
5
(
2011
)
2
,
pp. 1-12
Persistent link: https://www.econbiz.de/10008808095
Saved in:
6
Employee perceptions of service quality in a call centre
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
Managing service quality : MSQ ; an international journal
19
(
2009
)
5
,
pp. 541-557
Persistent link: https://www.econbiz.de/10009525069
Saved in:
7
Prospects and challenges of business tourism : a case of Mauritius
Seebaluck, Vanessa
;
Naidoo, Perunjodi
; …
- In:
Review of business & finance studies : RBFS
6
(
2015
)
3
,
pp. 45-55
Persistent link: https://www.econbiz.de/10011289126
Saved in:
8
A proposed model for measuring service quality in secondary education
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
; …
- In:
International journal of quality and service sciences
2
(
2010
)
3
,
pp. 335-351
Persistent link: https://www.econbiz.de/10008758763
Saved in:
9
Residents’ attitudes toward perceived tourism benefits
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
- In:
International journal of management and marketing …
4
(
2011
)
3
,
pp. 45-56
Persistent link: https://www.econbiz.de/10009382994
Saved in:
10
Customers' perspectives of service quality in Internet banking
Ramseook-Munhurrun, Prabha
;
Naidoo, Perunjodi
- In:
Services marketing quarterly
32
(
2011
)
4
,
pp. 247-264
Persistent link: https://www.econbiz.de/10009388107
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