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Kapazitätsmanagement im Einzelhandel : eine kundenorientierte Analyse

Schnittka, Matthias - In: Kapazitätsmanagement in Dienstleistungsunternehmungen …, (pp. 235-261). 1997

Persistent link: https://www.econbiz.de/10001299128

Explaining non-linear customer density effects on shoppers' emotions and behavioral intentions in a retail context : the mediating role of perceived control

Uhrig, Sebastian - In: Journal of retailing and consumer services 18 (2011) 5, pp. 405-413

Persistent link: https://www.econbiz.de/10009299685

Managing Customer Knowledge In Retail Environment

Mukherji, Sourav - 2012

Customer knowledge can be a critical source of competitive advantage in retail business. In this theoretical paper, three sources of customer knowledge are identified in the retail environment, namely customer transactions, customer interactions and customer communities of practice. Lessons for...

Persistent link: https://www.econbiz.de/10013100738

Is the shopper always the king/queen? : study of omnichannel retail technology use and shopping orientations

Mimoun, Mohamed Slim Ben; Lancelot Miltgen, Caroline; … - In: Journal of retailing and consumer services 65 (2022), pp. 1-12

Persistent link: https://www.econbiz.de/10013169648

Omnichannel retailing strategy : a systematic review

Hailu, Aregu Asmare; Zewdie, Shimelis - In: The international review of retail, distribution and … 32 (2022) 1, pp. 59-79

Persistent link: https://www.econbiz.de/10012873360

Customer engagement model and consumer behaviour within omnichannel retailing

Theocharis, Dimitrios; Tsekouropoulos, Georgios - In: International journal of technology marketing : IJTMkt 16 (2022) 1/2, pp. 131-144

Persistent link: https://www.econbiz.de/10013258250

Information effects of warehouse automation on sales in omnichannel retailing

Tagashira, Takumi - In: Journal of retailing and consumer services 66 (2022), pp. 1-8

Persistent link: https://www.econbiz.de/10013209642

Showrooms and B&M stores : omnichannel strategies for managing customer returns

Mandal, Prasenjit; Basu, Preetam; Saha, Kushal - 2020

Persistent link: https://www.econbiz.de/10012226240

Omnichannel retailers' return policy strategies in the presence of competition

Jin, Delong; Demirag, Ozgun Caliskan; Chen, Youhua; … - In: International journal of production economics 225 (2020), pp. 1-14

Persistent link: https://www.econbiz.de/10012293898

Offline 4.0 : ie Neuerfindung des stationären Handels

Heinemann, Gerrit - 2017

Persistent link: https://www.econbiz.de/10011702388

A service of the