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The potential for tourism and hospitality experience research in human-robot interactions
Tung, Vincent Wing Sun; Law, Chun Hung Roberts - In: International journal of contemporary hospitality management 29 (2017) 10, pp. 2498-2513
Persistent link: https://www.econbiz.de/10011777054
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Partner or servant? : the influence of robot role positioning on consumers' brand evaluations
Teng, Lefa; Sun, Chuluo; Chen, Yifei; Lever, Michael W.; … - In: Journal of business research : JBR 180 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014556466
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Dashed expectations in service experiences : effects of robots human-likeness on customers' responses
Grazzini, Laura; Viglia, Giampaolo; Nunan, Daniel - In: European journal of marketing 57 (2023) 4, pp. 957-986
Persistent link: https://www.econbiz.de/10014252225
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Does the implementation of robots in hotels influence the overall TripAdvisor rating? : a text mining analysis from the Industry 5.0 approach
Orea-Giner, Alicia; Fuentes-Moraleda, Laura; … - In: Tourism management : research, policies, practice 93 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013370781
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Human vs robot baristas during the COVID-19 pandemic : effects of masks and vaccines on perceived safety and visit intention
Choi, Miju; Choi, Youngjoon; Kim, Seongseop; … - In: International journal of contemporary hospitality management 35 (2023) 2, pp. 469-491
Persistent link: https://www.econbiz.de/10013546061
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The role of emotions in the consumer meaning-making of interactions with social robots
Borghi, Matteo; Mariani, Marcello M. - In: Technological forecasting & social change : an … 182 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013454878
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Human-robot interactions : insights from experimental and evolutionary social sciences
Schniter, Eric - 2023
Persistent link: https://www.econbiz.de/10014474682
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Assessing alternatives of including social robots in urban transport using fuzzy trigonometric operators based decision-making model
Deveci, Muhammet; Pamucar, Dragan; Gokasar, Ilgin; … - In: Technological forecasting & social change : an … 194 (2023), pp. 1-14
Persistent link: https://www.econbiz.de/10014475923
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Think like a robot : how interactions with humanoid service robots affect consumers' decision strategies
Liao, Jiancai; Huang, Jingya - In: Journal of retailing and consumer services 76 (2024), pp. 1-8
Persistent link: https://www.econbiz.de/10014460811
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The power of voice!
Liu, Xiao-Xin; Yin, Cheng-Yue; Li, Meng-Ran - In: International journal of hospitality management 122 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015071700