//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Managing Robotics in Retail :...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Künstliche Intelligenz
10,219
Artificial intelligence
10,064
Innovation adoption
4,383
Innovationsakzeptanz
4,379
Consumer behaviour
3,282
Konsumentenverhalten
3,280
Customer service
3,077
Kundenservice
3,033
Theorie
2,291
Theory
2,257
Roboter
2,150
Robot
2,040
Innovation
1,800
Prognoseverfahren
1,750
Forecasting model
1,749
Technischer Fortschritt
1,703
Beziehungsmarketing
1,659
Relationship marketing
1,658
Service quality
1,639
Dienstleistungsqualität
1,634
Deutschland
1,624
Technological change
1,612
Innovationsdiffusion
1,537
Innovation diffusion
1,525
Germany
1,409
Customer satisfaction
1,373
Kundenzufriedenheit
1,369
Einzelhandel
1,262
artificial intelligence
1,257
Einzelhandelsbetrieb
1,185
Technikfolgenabschätzung
1,149
Technology assessment
1,149
Retail trade
1,145
Machine learning
1,109
machine learning
1,106
technology adoption
1,090
Digitalisierung
1,060
Digitization
978
Service innovation
959
USA
946
more ...
less ...
Online availability
All
Undetermined
10,295
Free
8,356
Type of publication
All
Article
16,537
Book / Working Paper
11,385
Journal
79
Other
49
Type of publication (narrower categories)
All
Article in journal
12,768
Aufsatz in Zeitschrift
12,768
Graue Literatur
2,923
Non-commercial literature
2,923
Working Paper
2,594
Aufsatz im Buch
2,201
Book section
2,201
Arbeitspapier
2,129
Hochschulschrift
992
Aufsatzsammlung
646
Thesis
542
Collection of articles of several authors
480
Sammelwerk
480
Konferenzschrift
335
Article
261
Conference paper
222
Konferenzbeitrag
222
Case study
220
Fallstudie
220
Dissertation u.a. Prüfungsschriften
171
Bibliografie enthalten
165
Bibliography included
165
Amtsdruckschrift
128
Government document
128
Forschungsbericht
106
Conference proceedings
103
Conference Paper
69
Ratgeber
57
Collection of articles written by one author
56
Sammlung
56
Lehrbuch
53
Advisory report
45
Guidebook
45
Gutachten
45
Handbook
44
Handbuch
44
Textbook
39
Amtliche Publikation
33
Systematic review
22
Übersichtsarbeit
22
more ...
less ...
Language
All
English
22,327
German
3,318
Undetermined
2,184
Spanish
75
French
72
Italian
29
Russian
24
Swedish
16
Dutch
12
Polish
12
Portuguese
11
Danish
9
Finnish
5
Hungarian
5
Lithuanian
4
Bulgarian
2
Czech
2
Norwegian
2
Romanian
2
Afrikaans
1
Arabic
1
Indonesian
1
Multiple languages
1
Slovenian
1
Albanian
1
Turkish
1
more ...
less ...
Author
All
Acemoglu, Daron
62
Dwivedi, Yogesh Kumar
49
Naudé, Wim
44
Restrepo, Pascual
43
Goldfarb, Avi
40
Daim, Tugrul U.
39
Qaim, Matin
37
Gans, Joshua
36
Prettner, Klaus
35
Brynjolfsson, Erik
32
Grimm, Michael
32
Peters, Jörg
32
Wollni, Meike
32
Pantano, Eleonora
31
Agrawal, Ajay
29
Kelly, Bryan T.
27
Lechner, Michael
27
Raff, Horst
25
Winter-Ebmer, Rudolf
24
Zelewski, Stephan
24
Parida, Vinit
23
Rammer, Christian
23
Venkatesh, Viswanath
23
Grewal, Dhruv
22
Thomas, Oliver
22
Wirtz, Jochen
22
Edvardsson, Bo
21
Gustafsson, Anders
21
Vivarelli, Marco
21
Bruhn, Manfred
20
Giuntella, Osea
20
Gries, Thomas
20
Kersten, Wolfgang
20
Korinek, Anton
20
Koster, René de
20
Kassie, Menale
19
Seamans, Robert
19
Stauss, Bernd
19
Vasarhelyi, Miklos A.
19
Drydakis, Nick
18
more ...
less ...
Institution
All
National Bureau of Economic Research
177
Springer Fachmedien Wiesbaden
104
IGI Global
78
SOEP-IS Group
68
Agricultural and Applied Economics Association - AAEA
49
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
40
OECD
31
Europäische Kommission / Gemeinsame Forschungsstelle
26
C.E.P.R. Discussion Papers
19
Institut für Produktion und Industrielles Informationsmanagement <Essen>
18
HAL
16
International Food Policy Research Institute (IFPRI)
16
Verlag Dr. Kovač
16
Edward Elgar Publishing
15
Books on Demand GmbH <Norderstedt>
14
International Association of Agricultural Economists - IAAE
14
Southern Agricultural Economics Association - SAEA
14
Springer-Verlag GmbH
14
Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam.
13
Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam
13
EconWPA
12
Fraunhofer-Institut für System- und Innovationsforschung
12
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
11
Akademie für Technikfolgenabschätzung in Baden-Württemberg
10
CESifo
10
Deutschland <Bundesrepublik> / Enquete-Kommission Gestaltung der Technischen Entwicklung, Technikfolgen-Abschätzung und -Bewertung
10
European Association of Agricultural Economists - EAAE
10
Inter-American Development Bank
10
Society for Economic Dynamics - SED
10
American Association for Artificial Intelligence
9
Deutschland / Deutscher Bundestag / Ausschuss für Bildung, Wissenschaft, Forschung, Technologie und Technikfolgenabschätzung
9
Haufe-Lexware GmbH & Co. KG
9
Institute for the Study of Labor (IZA)
9
Nomos Verlagsgesellschaft
9
Shaker Verlag
9
Université Paris-Dauphine (Paris IX)
9
Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)
8
Institut de Recherche Économique et Sociale (IRES), École des Sciences Économiques de Louvain
8
Nationalekonomiska institutionen, Handelshögskolan
8
Springer Gabler <Firma>
8
more ...
less ...
Published in...
All
Technological forecasting & social change : an international journal
395
Journal of business research : JBR
332
Journal of retailing and consumer services
286
International journal of production research
200
NBER working paper series
177
European journal of operational research : EJOR
175
Springer eBook Collection
167
SpringerLink / Bücher
148
International journal of hospitality management
147
Journal of retailing
136
International journal of business information systems : IJBIS
112
The journal of services marketing
112
Discussion paper series / IZA
105
The service industries journal
101
Industrial marketing management : the international journal for industrial and high-tech firms
91
Discussion papers / CEPR
89
Working paper / National Bureau of Economic Research, Inc.
87
International journal of production economics
84
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
79
Journal of open innovation : technology, market, and complexity
78
Psychology & marketing
77
SOEP survey papers
72
Working paper
71
International journal of contemporary hospitality management
69
Premier reference source
67
IZA Discussion Papers
66
CESifo working papers
65
Cogent business & management
65
Journal of service management
65
NBER Working Paper
64
Management science : journal of the Institute for Operations Research and the Management Sciences
63
CESifo Working Paper
62
Electronic markets : EM ; the international journal of electronic commerce and business media
60
IEEE transactions on engineering management : EM
60
Journal of risk and financial management : JRFM
60
Computational economics
59
Business horizons
58
Discussion paper
58
Finance research letters
58
Journal of hospitality marketing & management
57
more ...
less ...
Source
All
ECONIS (ZBW)
24,449
RePEc
1,412
USB Cologne (EcoSocSci)
1,055
EconStor
832
BASE
188
Other ZBW resources
100
USB Cologne (business full texts)
13
OLC EcoSci
1
more ...
less ...
Showing
31
-
40
of
28,050
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
31
Service
robots
: the dynamic effects of anthropomorphism and functional perceptions on consumers' responses
So, Kevin Kam Fung
;
Kim, Hyunsu
;
Liu, Qing
;
Fang, Xiang
; …
- In:
European journal of marketing
58
(
2024
)
1
,
pp. 1-32
Persistent link: https://www.econbiz.de/10014466289
Saved in:
32
Robotic technologies and well-being for older adults living at home
Ge, Gloria L.
;
Schleimer, Stephanie C.
- In:
The journal of services marketing
37
(
2023
)
3
,
pp. 340-350
Persistent link: https://www.econbiz.de/10014228975
Saved in:
33
Service
robots
: applying social exchange theory to better understand human-
robot
interactions
Kim, Hyunsu
;
So, Kevin Kam Fung
;
Wirtz, Jochen
- In:
Tourism management : research, policies, practice
92
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013326674
Saved in:
34
Effect of customer's perception on service
robot
acceptance
Li, Yi
;
Wang, Chongli
- In:
International journal of consumer studies
46
(
2022
)
4
,
pp. 1241-1261
Persistent link: https://www.econbiz.de/10013328268
Saved in:
35
Empathetic creativity for frontline employees in the age of service
robots
: conceptualization and scale development
Do, Khoa The
;
Gip, Huy
;
Guchait, Priyanko
;
Wang, Chen-Ya
; …
- In:
Journal of service management
34
(
2023
)
3
,
pp. 433-466
Persistent link: https://www.econbiz.de/10014338160
Saved in:
36
Role of trust in customer attitude and behaviour formation towards social service
robots
Della Corte, Valentina
;
Sepe, Fabiana
;
Gursoy, Dogan
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440008
Saved in:
37
Die Bedeutung von Chatbots im
Kundenservice
: Einsatzmöglichkeiten, Akzeptanz und Erfolgsfaktoren
Dirksen, Jessica Katharina
;
Schrills, Jean Niklas
-
2018
Persistent link: https://www.econbiz.de/10012875842
Saved in:
38
Customer-
robot
interactions : understanding customer experience with service
robots
Huang, Dan
;
Chen, Qiurong
;
Huang, Jiahui
;
Kong, Shaojun
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013328076
Saved in:
39
Customer emotions in service
robot
encounters : a hybrid machine-human intelligence approach
Filieri, Raffaele
;
Lin, Zhibin
;
Li, Yulei
;
Lu, Xiaoqian
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 614-629
Persistent link: https://www.econbiz.de/10013396024
Saved in:
40
Implementing artificial intelligence empowered financial advisory services : a literature review and critical research agenda
Zhu, Hui
;
Vigren, Olli
;
Söderberg, Inga-Lill
- In:
Journal of business research : JBR
174
(
2024
),
pp. 1-18
Persistent link: https://www.econbiz.de/10014549125
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->