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Customer perception on last-mi...
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101
The loyalty of rural tourism destination : a perspective of destination quality perception, satisfaction, and behavior intention in
Indonesia
Yacob, Syahmardi
;
Erida
;
Siregar, Ade Perdana
-
2021
Persistent link: https://www.econbiz.de/10012659393
Saved in:
102
Customer participation, value co-creation and customer loyalty : evidence from Umrah travel agencies in
Indonesia
Mursid, Ali
;
Wu, Cedric Hsi-Jui
- In:
Journal of Islamic marketing
13
(
2022
)
3
,
pp. 628-648
Persistent link: https://www.econbiz.de/10012880208
Saved in:
103
The influence of self-congruity on customer loyalty of coffee shops : evidence from global-chain and local-chain coffee shops in
Indonesia
Anjani, Dela
;
Dewi, Ike Janita
- In:
ASEAN marketing journal : Association of Southeast …
12
(
2020
)
2
,
pp. 121-133
Persistent link: https://www.econbiz.de/10012503618
Saved in:
104
Relationships among service quality, customer satisfaction, word-of-mouth, and customer loyalty : a case study of minimarkets with halal positioning, Jakarta,
Indonesia
Aji, Bagus Wicaksono
;
Sri Daryanti
- In:
Business and management issues in the global and …
,
(pp. 279-291)
.
2019
Persistent link: https://www.econbiz.de/10012311744
Saved in:
105
Investigating patient loyalty : an integrated framework for trust, subjective norm, image, and perceived risk (a case study in Depok,
Indonesia
)
Yarmen, Medi
;
Sik, Sumaedi
;
Bakti, I Gede Mahatma Yuda
; …
- In:
International journal of quality and service sciences
8
(
2016
)
2
,
pp. 179-196
Persistent link: https://www.econbiz.de/10011587081
Saved in:
106
Perceived fairness, emotions, and intention of fast food chain restaurants customers in
Indonesia
Budiyanti, Hety
;
Patiro, Shine Pintor Siolemba
- In:
Gadjah Mada international journal of business
20
(
2018
)
2
,
pp. 229-253
Persistent link: https://www.econbiz.de/10011982582
Saved in:
107
Customers' response to service failure : an empirical study on Indonesian customers
Ellyawati, Jeanne
- In:
ASEAN marketing journal : Association of Southeast …
9
(
2017
)
1
,
pp. 18-27
Persistent link: https://www.econbiz.de/10011915543
Saved in:
108
e-CRM and loyalty : a mediation effect of customer experience and satisfaction in online transportation of
Indonesia
Mulyono, Hardi
;
Situmorang, Syafrizal Helmi
- In:
Academic journal of economic studies
4
(
2018
)
3
,
pp. 96-105
Persistent link: https://www.econbiz.de/10011917848
Saved in:
109
Determinants of repurchase intentions at online stores in
Indonesia
Wijaya, Rahmad
;
Farida, Naili
;
Andriyansah
- In:
International journal of e-business research : an …
14
(
2018
)
3
,
pp. 95-111
Persistent link: https://www.econbiz.de/10011886512
Saved in:
110
Being fair to customers : a strategy in enhancing customer engagement and loyalty in the
Indonesia
mobile telecommunication industry
Hapsari, Raditha
;
Hussein, Ananda Sabil
;
Handrito, …
- In:
Services marketing quarterly
41
(
2020
)
1
,
pp. 49-67
Persistent link: https://www.econbiz.de/10012179201
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