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The impact of increase in minimum wages on consumer perceptions of service : a transformer model of online restaurant reviews
Puranam, Dinesh; Kadiyali, Vrinda; Narayan, Vishal - In: Marketing science : the marketing journal of the … 40 (2021) 5, pp. 985-1004
Persistent link: https://www.econbiz.de/10012668098
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Board role on the quality of the service, customers' satisfaction and customers' loyalty in restaurant firms : story from Indonesia
Cholil, Muhammad - In: Corporate board : role, duties & composition; … 11 (2015) 3, pp. 8-15
Persistent link: https://www.econbiz.de/10011598827
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Service quality and gender differences in Brazilian self-service restaurants
Freitas, André Luís Policani; Barros, Marta Duarte de - In: International journal of services, economics and management 7 (2015/2016) 2/4, pp. 198-221
Persistent link: https://www.econbiz.de/10011688162
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It's raining complaints! : how weather factors drive consumer comments and word-of-mouth
Bujisic, Milos; Bogicevic, Vanja; Parsa, H. G.; … - In: Journal of hospitality & tourism research : JHTR ; the … 43 (2019) 5, pp. 656-681
Persistent link: https://www.econbiz.de/10012053330
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Beyond the shadow of a doubt : the effect of consumer knowledge on restaurant evaluation
Naderi, Iman; Paswan, Audhesh K.; Guzman, Francisco - In: Journal of retailing and consumer services 45 (2018), pp. 221-229
Persistent link: https://www.econbiz.de/10011930005
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Determinants of customer satisfaction and loyalty Waroeng Steak Restaurant in DKI Jakarta
Mubarok, Endang Saefuddin; Subarjo, Budi; Raihan, Raihan; … - In: Cogent business & management 10 (2023) 3, pp. 1-20
customer satisfaction and loyalty at Waroeng Steak Restaurants in DKI Jakarta. This research design is descriptive and …
Persistent link: https://www.econbiz.de/10014505809
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Restaurant tipping discrimination : evidence from a representative sample of US households
Jahan, Nusrat; Leschewski, Andrea; Davis, David E. - In: Journal of agricultural & food industrial organization 21 (2023) 2, pp. 117-127
Persistent link: https://www.econbiz.de/10014293769
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Key dimensions of memorable gastronomic experience : application of q-methodology
Rašan, Dora; Laškarin Ažić, Marina - In: Journal of hospitality marketing & management 32 (2023) 5, pp. 615-630
Persistent link: https://www.econbiz.de/10014319781
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Perceived service quality and customer revisiting intention : the case of "all you can eat" Asian restaurants in Southern Taiwan
Spyridou, Anastasia - In: Journal of Tourism, Heritage & Services Marketing : JTHSM 3 (2017) 2, pp. 30-38
Persistent link: https://www.econbiz.de/10011892709
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Assessment of customer expectations and perception in fast-casual restaurants
Alić, Adi; Činjarević, Merima; Džudža, Hana - In: International journal of services and operations … 48 (2024) 1, pp. 80-98
Persistent link: https://www.econbiz.de/10015065169