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Customer Perceptions of Restaurant Delivery

Kimes, Sheryl E. - 2020

A survey of 224 Internet users found that all had ordered delivery by an app or online and that 58% ordered delivery at least once per week. Most delivery orders were placed on a smartphone and less than half of delivery orders were placed through third party delivery companies. The single most...

Persistent link: https://www.econbiz.de/10012829135

How do authenticity and quality perceptions affect dining experiences and recommendations of food trucks? : the moderating role of perceived risk

Shafieizadeh, Kiyan; Alotaibi, Salman; Tao, Chen-Wei - In: International journal of hospitality management 93 (2021), pp. 1-13

Persistent link: https://www.econbiz.de/10012436029

The Hijabi servers : customers' perception of employees' physical appearance in restaurants

Sonmez, Damla; Ali, Faizan; Wildes, Vivienne; … - In: International journal of hospitality management 114 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014439972

Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic

Ababneh, Khaldoun I.; Ponnaiyan, Subramaniam; ElMelegy, … - In: Quality management journal : QMJ 29 (2022) 2, pp. 104-124

Persistent link: https://www.econbiz.de/10013271131

A study on customers perception towards online banking during Covid-19

Cherukur, Ram Babu; Sivakumar S - In: Journal of Contemporary Issues in Business and Government 26 (2020) 2, pp. 980-986

Persistent link: https://www.econbiz.de/10012544290

Education effect on customers perception towards service quality of post offices

Shukla, Rajeev K. - In: GITAM journal of management : a quarterly publication … 15 (2017) 1, pp. 100-109

Persistent link: https://www.econbiz.de/10011820923

Customer experience management strategies in upscale restaurants : lessons from the Covid-19 pandemic

Bonfanti, Angelo; Vigolo, Vania; Yfantidou, Georgia; … - In: International journal of hospitality management 109 (2023), pp. 1-15

Persistent link: https://www.econbiz.de/10014282504

The effect of private brands on leveraging service quality and satisfaction

Herstein, Ram; Gilboa, Shaked; Gamliel, Eyal - In: Services marketing quarterly 35 (2014) 3, pp. 222-235

Persistent link: https://www.econbiz.de/10010401580

Examining the relationship among servicescape, perceived overall image and customer behavioural intentions in beauty salons : the moderating role of pleasure-arousal-dominance emot...

Kampani, Nidhi; Jhamb, Deepika - In: International journal of services, economics and management 12 (2021) 2, pp. 164-184

Persistent link: https://www.econbiz.de/10012613739

Dynamic quality decisions of software-as-a-service providers based on customer perception

Zhang, Jie; Niu, Baozhuang - In: Electronic commerce research and applications 13 (2014) 3, pp. 151-163

Persistent link: https://www.econbiz.de/10011348326

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