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How does manufacturing service perceived value influence customer satisfaction? : an investigation of global semiconductor industry

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Impact of value co-creation on international customer satisfaction in the airsoft industry : does country of origin matter?

Menet, Gabriela; Szarucki, Marek - In: Journal of risk and financial management : JRFM 13 (2020) 10/223, pp. 1-23

The paper´s objective is to investigate the impact of value proposition co-creation on international customer satisfaction in the airsoft industry. This empirical paper aims at answering a question "Which factors influence satisfaction of the international customers involved in the process of...

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Performance measurement approach to show the value for the customer in an industrial service network

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How do SMEs bond to their retailers through value creation?

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How to support the management of intangibles

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A DEA-based approach to customer value analysis

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From customer value co-creation behaviour to customer perceived value

Thi Bich Hanh Tran; Anh Dung Vu - In: Journal of marketing management : JMM ; journal of the … 37 (2021) 9/10, pp. 993-1026

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Three decades of customer value research : paradigmatic roots and future research avenues

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Generating customer value through the boosting of relationships and organisational innovativeness

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