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67
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67
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121
The effect of service quality on customer satisfaction and repurchase intention : focusing on supermarkets in Mongolia
Oyunbazar, Batsuuri
;
Song, Pan-Ting
;
Kang, Tae-Won
- In:
Journal of international trade & commerce
16
(
2020
)
5
,
pp. 227-244
Persistent link: https://www.econbiz.de/10012592697
Saved in:
122
Important drivers for customer satisfaction : from product focus to image and service quality
Hallencreutz, Jacob
;
Parmler, Johan
- In:
Total quality management & business excellence
32
(
2021
)
5
,
pp. 501-510
Persistent link: https://www.econbiz.de/10012440307
Saved in:
123
The influence of service quality, corporate image, and customer satisfaction on customer loyalty in banking sector in Yogyakarta
Christanto, Yohanes Michael
;
Santoso, Singgih
-
2022
Persistent link: https://www.econbiz.de/10013445142
Saved in:
124
Managing telecommunication customer satisfaction versus perception of service quality
Rahmoune, Mbarek
;
Ben Salem, Anis
;
Zainine, Mohamed Amine
- In:
International journal of entrepreneurship and small …
47
(
2022
)
2/3
,
pp. 239-253
Persistent link: https://www.econbiz.de/10013455514
Saved in:
125
Determinants of customer satisfaction and behavioral intentions in fast-food restaurants among undergraduate students during the COVID-19 pandemic
Ababneh, Khaldoun I.
;
Ponnaiyan, Subramaniam
;
ElMelegy, …
- In:
Quality management journal : QMJ
29
(
2022
)
2
,
pp. 104-124
Persistent link: https://www.econbiz.de/10013271131
Saved in:
126
Service quality and customer delight : considering the mediating role of satisfaction and loyalty
Nazeri, Ali
;
Kazemi, Seyed Mohamad Mehdi
;
Shahriyari, Rozita
- In:
International journal of management development : IJMD
2
(
2022
)
2
,
pp. 151-165
Persistent link: https://www.econbiz.de/10013256638
Saved in:
127
Customer perceptions of value, satisfaction, and loyalty in the social media era : insights from electrical home appliances in an emerging economy
Md Uzir Hossain Uzir
;
Ishraq Jerin
;
Abu Bakar bin Abdul …
- In:
International journal of quality and innovation : IJQI
6
(
2022
)
2
,
pp. 190-230
Persistent link: https://www.econbiz.de/10013257353
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128
Customer satisfaction and loyalty in Malaysian resort hotels : the role of empathy, reliability and tangible dimensions of service quality
Yeong, Si Ni
;
Knox, Dan
;
Prabhakar, Guru
- In:
International journal of services and operations …
41
(
2022
)
4
,
pp. 444-462
Persistent link: https://www.econbiz.de/10013257545
Saved in:
129
Impact of hotel attributes, service quality and brand image on customer satisfaction among diners at a fine dine restaurant : evidence from India
Rai, Hithesh
;
Prabhu, H. Mahesh
- In:
International journal of business excellence : IJBEX
26
(
2022
)
4
,
pp. 425-437
Persistent link: https://www.econbiz.de/10013198315
Saved in:
130
Analysing customer loyalty, customer satisfaction and service quality at dlf mall of india
Sao, Ameet
;
Kumar, Amit
;
Bapat, Gautam
;
Khan, Mohd Suhail
; …
- In:
Marketing i menedžment innovacij : m&mi
14
(
2023
)
1
,
pp. 146-157
Persistent link: https://www.econbiz.de/10014282096
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