//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The impact of the COVID-19 pan...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Wirkungsanalyse
79,646
Impact assessment
77,499
Coronavirus
36,713
Service quality
21,814
Dienstleistungsqualität
21,063
COVID-19
13,834
Epidemie
12,727
Epidemic
12,591
Welt
12,564
Dienstleistungssektor
12,473
World
12,393
Service industry
11,467
USA
10,804
United States
10,484
Deutschland
10,322
Theorie
10,088
Theory
9,900
EU-Staaten
9,335
Germany
9,239
EU countries
9,026
Schätzung
7,938
Estimation
7,686
Consumer behaviour
7,493
Konsumentenverhalten
7,388
Geldpolitik
7,142
Monetary policy
6,989
Customer satisfaction
6,979
Kundenzufriedenheit
6,763
Relationship marketing
5,063
Beziehungsmarketing
5,017
China
4,909
Wirtschaftswachstum
4,905
Economic growth
4,760
Finanzkrise
4,757
Financial crisis
4,704
India
4,665
Indien
4,639
Schock
3,684
Beschäftigungseffekt
3,667
Shock
3,645
more ...
less ...
Online availability
All
Free
63,889
Undetermined
39,173
Type of publication
All
Book / Working Paper
75,890
Article
74,461
Journal
616
Other
285
Type of publication (narrower categories)
All
Article in journal
60,961
Aufsatz in Zeitschrift
60,961
Graue Literatur
33,116
Non-commercial literature
33,116
Working Paper
29,010
Arbeitspapier
25,420
Aufsatz im Buch
9,568
Book section
9,568
Hochschulschrift
3,381
Thesis
2,544
Collection of articles of several authors
2,373
Sammelwerk
2,373
Aufsatzsammlung
1,876
Amtsdruckschrift
1,567
Government document
1,567
Article
1,328
research-article
1,202
Konferenzschrift
911
Conference paper
871
Konferenzbeitrag
871
Case study
746
Fallstudie
746
Research Report
735
Bibliografie enthalten
617
Bibliography included
617
Statistik
549
Conference proceedings
486
Advisory report
438
Gutachten
438
Statistics
419
Collection of articles written by one author
370
Sammlung
370
Amtliche Publikation
336
Lehrbuch
259
Forschungsbericht
231
Systematic review
226
Übersichtsarbeit
226
Textbook
224
No longer published / No longer aquired
178
Mehrbändiges Werk
127
more ...
less ...
Language
All
English
131,747
German
13,576
Spanish
1,345
French
1,343
Undetermined
1,268
Russian
451
Italian
384
Polish
260
Portuguese
239
Hungarian
205
Dutch
120
Swedish
105
Danish
68
Czech
63
Finnish
60
Ukrainian
59
Norwegian
48
Serbian
48
Slovak
41
Romanian
35
Croatian
29
Bulgarian
21
Slovenian
21
Malay (macrolanguage)
17
Lithuanian
16
Macedonian
9
Thai
8
Chinese
8
Vietnamese
7
Afrikaans
6
Arabic
6
Modern Greek (1453-)
6
Estonian
6
Korean
6
Albanian
6
Turkish
5
Japanese
4
Indonesian
3
Bosnian
2
Valencian
2
more ...
less ...
Author
All
Lechner, Michael
207
Heckman, James J.
178
Caliendo, Marco
162
Bruhn, Manfred
145
Bloom, Nicholas
144
Schmidt, Christoph M.
142
Kluve, Jochen
134
Davis, Steven J.
125
Böhringer, Christoph
117
Aizenman, Joshua
102
Eichengreen, Barry
98
Dave, Dhaval
94
McKibbin, Warwick J.
94
Neumark, David
92
Park, Donghyun
91
Felbermayr, Gabriel
88
Peichl, Andreas
88
Jang, Soocheong
86
Leeper, Eric M.
86
Van Reenen, John
86
Weber, Michael
85
Aksoy, Cevat Giray
84
Duflo, Esther
84
Fitzenberger, Bernd
83
Breuss, Fritz
82
Fuest, Clemens
80
Gorodnichenko, Yuriy
80
Siciliani, Luigi
80
Acharya, Viral V.
79
Czarnitzki, Dirk
79
Furceri, Davide
79
Han, Heesup
79
Pesaran, M. Hashem
79
Anderson, Kym
78
Ruiz Estrada, Mario Arturo
78
Steiner, Viktor
78
Nunnenkamp, Peter
77
McKenzie, David J.
75
Brodeur, Abel
74
Fairlie, Robert W.
74
more ...
less ...
Institution
All
National Bureau of Economic Research
2,416
OECD
628
World Bank
199
World Bank Group
189
Internationaler Währungsfonds
144
Österreichisches Institut für Wirtschaftsforschung
130
International Monetary Fund
113
Springer Fachmedien Wiesbaden
110
European Foundation for the Improvement of Living and Working Conditions
97
Europäische Kommission
85
Europäische Kommission / Gemeinsame Forschungsstelle
75
Vereinte Nationen / Economic Commission for Latin America and the Caribbean
69
Institut für Weltwirtschaft
65
Weltbank
55
Zentrum für Europäische Wirtschaftsforschung
55
International Monetary Fund (IMF)
54
Deutsches Institut für Wirtschaftsforschung
51
Bertelsmann Stiftung
50
World Trade Organization
48
Asian Development Bank
46
UNCTAD
46
Edward Elgar Publishing
45
Rheinisch-Westfälisches Institut für Wirtschaftsforschung
45
Forschungsinstitut zur Zukunft der Arbeit
44
International Food Policy Research Institute (IFPRI)
44
Organisation for Economic Co-operation and Development
43
IGI Global
38
Europäisches Parlament / Policy Department for Economic, Scientific and Quality of Life Policies
37
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
36
Fraunhofer-Institut für Systemtechnik und Innovationsforschung
34
Europäische Kommission / Generaldirektion Beschäftigung, Soziales und Integration / Directorate Social Rights and Inclusion / Unit Disability and Inclusion
33
Fraunhofer-Institut für System- und Innovationsforschung
33
Institute for Prospective Technological Studies (IPTS), Joint Research Centre
33
Europäische Kommission / Statistisches Amt
31
Nomos Verlagsgesellschaft
31
Schweiz / Staatssekretariat für Wirtschaft
31
European Observatory on Health Systems and Policies
29
Europäische Kommission / Generaldirektion Wirtschaft und Finanzen
28
Deutschland / Statistisches Bundesamt
27
International Growth Centre <London>
27
more ...
less ...
Published in...
All
NBER working paper series
2,408
Working paper / National Bureau of Economic Research, Inc.
1,909
Discussion paper series / IZA
1,808
NBER Working Paper
1,770
International journal of hospitality management
1,248
IZA Discussion Paper
1,032
Working paper
1,026
IZA Discussion Papers
849
CESifo working papers
847
Discussion paper / Centre for Economic Policy Research
686
Discussion papers / CEPR
663
The service industries journal
594
CESifo Working Paper
550
International journal of contemporary hospitality management
529
Journal of business research : JBR
505
Covid economics : vetted and real-time papers
494
Discussion paper
493
IMF working papers
493
Finance research letters
489
Policy research working paper : WPS
468
Wirtschaftsdienst : Zeitschrift für Wirtschaftspolitik
457
Applied economics
453
Journal of retailing and consumer services
449
World Bank E-Library Archive
446
Energy economics
410
World development : the multi-disciplinary international journal devoted to the study and promotion of world development
398
SpringerLink / Bücher
373
Applied economics letters
366
Tourism management : research, policies, practice
363
Economic modelling
361
The journal of services marketing
313
Economics letters
305
World Bank Policy Research Working Paper
302
Journal of Services Marketing
296
European research studies
287
IMF Working Paper
285
Technological forecasting & social change : an international journal
281
Working paper series
264
GLO discussion paper
260
Journal of hospitality marketing & management
258
more ...
less ...
Source
All
ECONIS (ZBW)
141,494
EconStor
5,766
Other ZBW resources
1,634
RePEc
1,106
USB Cologne (EcoSocSci)
671
BASE
496
OLC EcoSci
57
ArchiDok
22
USB Cologne (business full texts)
6
more ...
less ...
Showing
1
-
10
of
151,252
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Service quality measures : systematic literature review and future research directions
Prasad, Ram Komal
;
Verma, Sanjeev
- In:
International journal of management practice : IJMP
15
(
2022
)
1
,
pp. 9-23
Persistent link: https://www.econbiz.de/10012800117
Saved in:
2
IT-related service : a multidisciplinary perspective
Huang, Ming-hui
;
Rust, Roland T.
- In:
Journal of service research : JSR
16
(
2013
)
3
,
pp. 251-258
Persistent link: https://www.econbiz.de/10009782150
Saved in:
3
Waiting in multi-stage services : an exploration across service industries
Bergh, Dennis G. von
;
Ghijsen, Paul W. T.
;
Gelderman, …
- In:
International journal of business and globalisation : IJBG
14
(
2015
)
2
,
pp. 187-207
Persistent link: https://www.econbiz.de/10011530675
Saved in:
4
Commentary essay on "blueprinting the service company - managing service processes efficiently"
Fließ, Sabine
;
Kleinaltenkamp, Michael
- In:
Journal of global scholars of marketing science : …
29
(
2019
)
3
,
pp. 281-292
Persistent link: https://www.econbiz.de/10012257899
Saved in:
5
Is "proof" the eighth "P" of service? : a conceptual model and propositions
Moorthi, Y. L. R.
;
Roy, Subhadip
- In:
Services marketing quarterly
38
(
2017
)
4
,
pp. 213-225
Persistent link: https://www.econbiz.de/10011798684
Saved in:
6
ICT as a catalyst for service business orientation
Kowalkowski, Christian
;
Kindström, Daniel
;
Gebauer, Heiko
- In:
The journal of business & industrial marketing
28
(
2013
)
6
,
pp. 506-513
Persistent link: https://www.econbiz.de/10009790087
Saved in:
7
Retrospective: compatibility management : customer-to-customer relationships in service environments
Martin, Charles L.
- In:
The journal of services marketing
30
(
2016
)
1
,
pp. 11-15
Persistent link: https://www.econbiz.de/10011445595
Saved in:
8
Service systems : a broadened framework and research agenda on value propositions, engagement, and service experience
Chandler, Jennifer D.
;
Lusch, Robert F.
- In:
Journal of service research : JSR
18
(
2015
)
1
,
pp. 6-22
Persistent link: https://www.econbiz.de/10010483444
Saved in:
9
Interactions between service customers : managing on-site customer-to-customer interactions for service advantage
Nicholls, Richard
-
2005
Persistent link: https://www.econbiz.de/10003224823
Saved in:
10
Kategorien, Funktionen und strategische Bedeutung von Service Level Agreements
Burr, Wolfgang
- In:
Betriebswirtschaftliche Forschung und Praxis : BFuP
54
(
2002
)
5
,
pp. 510-523
Persistent link: https://www.econbiz.de/10001704081
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->