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In-store shopping experience in China and France : the impact of habituation in an emerging country
Xu-Priour, Dong Ling; Cliquet, Gérard - In: International journal of retail & distribution management 41 (2013) 9, pp. 706-732
Persistent link: https://www.econbiz.de/10009788892
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The influence of consumers' cognitive and psychographic traits on perceived deception : a comparison between online and offline retailing contexts
Riquelme, Isabel P.; Román, Sergio - In: Journal of business ethics : JOBE 119 (2014) 3, pp. 405-422
Persistent link: https://www.econbiz.de/10010341702
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The effect of search channel elimination on purchase incidence, order size and channel choice
Konuş, Umut; Neslin, Scott A.; Verhoef, Peter C. - In: International journal of research in marketing : IJRM ; … 31 (2014) 1, pp. 49-64
Persistent link: https://www.econbiz.de/10010370707
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"I love the value from shopping at mass merchants!" : consequences of multichannel shopping value
Kim, Jihyun; Lee, Hyun-hwa - In: Journal of marketing channels : ... distribution … 21 (2014) 1, pp. 18-30
Persistent link: https://www.econbiz.de/10010347439
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Shopping for fun or shopping to buy : is it different online and offline?
Scarpi, Daniele; Pizzi, Gabriele; Visentink, Marco - In: Journal of retailing and consumer services 21 (2014) 3, pp. 258-267
Persistent link: https://www.econbiz.de/10010348760
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Consumer response to online/offline price differentiation
Faßnacht, Martin; Unterhuber, Sebastian - In: Journal of retailing and consumer services 28 (2016), pp. 137-148
Persistent link: https://www.econbiz.de/10011434129
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Increasing online sales by facilitating spillover shopping
Bhatnagar, Amit; Papatla, Purushottam - In: Journal of retailing and consumer services 29 (2016), pp. 58-69
Persistent link: https://www.econbiz.de/10011442355
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The role of the brand in driving online loyalty for multichannel retailers
Frasquet Deltoro, Marta; Ruiz-Molina, María-Eugenia; … - In: The international review of retail, distribution and … 25 (2015) 5, pp. 490-502
Persistent link: https://www.econbiz.de/10011534118
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Despite unethical retail store practices, consumers at the bottom of the pyramid continue to be loyal
Gupta, Shruti; Srivastav, Pratish - In: The international review of retail, distribution and … 26 (2016) 1, pp. 75-94
Persistent link: https://www.econbiz.de/10011534228
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Towards the identification of customer experience touch point elements
Stein, Alisha; Ramaseshan, B. - In: Journal of retailing and consumer services 30 (2016), pp. 8-19
Persistent link: https://www.econbiz.de/10011473123