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How social shopping retains customers? : capturing the essence of website quality and relationship quality
Hsu, Chia-Lin; Chen, Mu-Chen; Kumar, Vikas - In: Total quality management & business excellence : an … 29 (2018) 2, pp. 161-184
Persistent link: https://www.econbiz.de/10011854048
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Influence of retailers' website system quality factors on online shopping in South Africa
Hung-Joubert, Yu-Ting; Erdis, Cindy - In: African journal of science, technology, innovation and … 11 (2019) 2, pp. 211-221
Persistent link: https://www.econbiz.de/10012172612
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Presenting products on websites : the importance of information quality criteria for online shoppers
Amsl, Sarah; Watson, Iain; Teller, Christoph; Wood, Steve - In: International journal of retail and distribution management 51 (2023) 9/10, pp. 1213-1238
Persistent link: https://www.econbiz.de/10014484078
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Online intermediary as a channel for selling quality-differentiated services
Akçura, M. Tolga; Ozdemir, Zafer D.; Rahman, Mohammad S. - In: Decision sciences : DS 46 (2015) 1, pp. 37-62
Persistent link: https://www.econbiz.de/10011475752
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When online reviews meet sales volume information : is more or accurate information always better?
Liu, Yang; Feng, Juan; Liao, Xiuwu - In: Information systems research : ISR 28 (2017) 4, pp. 723-743
Persistent link: https://www.econbiz.de/10011791205
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Flying to quality : cultural influences on online reviews
Stamolampros, Panagiotis; Korfiatis, Nikolaos; … - In: Journal of travel research : a quarterly publication of … 58 (2019) 3, pp. 496-511
Persistent link: https://www.econbiz.de/10011983334
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Do word-of-mouth and quality have the same influence in choosing a doctor online? : a study from elaboration likelihood model perspective
Wu, Juhua; Chen, Wanqi; Tao, Lei; Liu, Qian - In: Journal of information & knowledge management : JIKM 23 (2024) 2, pp. 1-18
Persistent link: https://www.econbiz.de/10014535209
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Influence of images in online reviews for search goods on helpfulness
Osterbrink, Lars; Alpar, Paul; Seher, Alexander - In: Review of marketing science 18 (2020) 1, pp. 43-73
Persistent link: https://www.econbiz.de/10012298673
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Channels of impact : user reviews when quality is dynamic and managers respond
Chevalier, Judith A.; Dover, Yaniv; Mayzlin, Dina - In: Marketing science : the marketing journal of the … 37 (2018) 5, pp. 688-709
Persistent link: https://www.econbiz.de/10011951214
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An empirical investigation of online review diagnosticity
Raju, G. Amar; Joseph, Dennis - In: International journal of business information systems : … 25 (2017) 3, pp. 319-335
Persistent link: https://www.econbiz.de/10011756954