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How much do online consumers really value free product returns? : evidence from eBay
Shang, Guangzhi; Pekgün, Pelin; Ferguson, Mark; … - In: Journal of operations management 53/56 (2017), pp. 45-62
Persistent link: https://www.econbiz.de/10011792943
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Where should I focus my return reduction efforts? : empirical guidance for retailers
Shang, Guangzhi; Ferguson, Mark; Galbreth, Michael R. - In: Decision sciences : DS 50 (2019) 4, pp. 877-909
Persistent link: https://www.econbiz.de/10012117665
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Would you like to upgrade to a premium room? : evaluating the benefit of offering standby upgrades
Yılmaz, Övünç; Pekgün, Pelin; Ferguson, Mark - In: Manufacturing & service operations management : M & SOM 19 (2017) 1, pp. 1-18
Persistent link: https://www.econbiz.de/10011669432
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Airline revenue management around sporting mega-events : an application using data from the Super Bowl XLIX
Peng, Yuqi; Ferguson, Mark; Yılmaz, Övünç - In: Journal of revenue and pricing management 22 (2023) 3, pp. 188-200
Persistent link: https://www.econbiz.de/10014326685
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The future of sports ticketing : technologies, data, and new strategies
Yılmaz, Övünç; Easley, Rob F.; Ferguson, Mark - In: Journal of revenue and pricing management 22 (2023) 3, pp. 219-230
Persistent link: https://www.econbiz.de/10014326689
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Estimating personalized demand with unobserved no-purchases using a mixture model : an application in the hotel industry : finalist : 2021 M&SOM practice-based research competition
Cho, Sanghoon; Ferguson, Mark; Pekgün, Pelin; … - In: Manufacturing & service operations management : M & SOM 25 (2023) 4, pp. 1245-1262
Persistent link: https://www.econbiz.de/10014328836
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Twenty-six years of operations management research (1985-2010) : authorship patterns and research constituents in eleven top rated journals
Shang, Guangzhi; Saladin, Brooke; Fry, Tim; Donohue, Joan M. - In: International journal of production research 53 (2015) 20, pp. 6161-6197
Persistent link: https://www.econbiz.de/10011421775
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Research constituents and authorship patterns in the Production and Operations Management Journal
Saladin, Brooke A.; Shang, Guangzhi; Fry, Timothy D.; … - In: Production and operations management : an international … 24 (2015) 4, pp. 523-534
Persistent link: https://www.econbiz.de/10011282801
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The internationalisation of operations management research
Fry, Timothy D.; Donohue, Joan M.; Saladin, Brooke A.; … - In: International journal of production research 53 (2015) 16, pp. 4857-4887
Persistent link: https://www.econbiz.de/10011344523
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Empirical research methods department : mission, learnings, and future plans
Shang, Guangzhi; Rönkkö, Mikko - In: Journal of operations management 68 (2022) 2, pp. 114-129
Persistent link: https://www.econbiz.de/10013166191