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ECONIS (ZBW)
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11
Are consumers more attracted to restaurants featuring humanoid or non-humanoid service robots?
Huang, Huiling
;
Liu, Qing
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014227130
Saved in:
12
When and why language assertiveness affects online review persuasion
Huang, Huiling
;
Liu, Qing
;
Lu, Zhi
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
6
,
pp. 988-1016
Persistent link: https://www.econbiz.de/10014312351
Saved in:
13
Quantifying authenticity : progress and challenges
Zhou, Qilou
;
He, Zeya
;
Li, Xiang
- In:
Journal of travel research : a quarterly publication of …
62
(
2023
)
7
,
pp. 1460-1479
Persistent link: https://www.econbiz.de/10014368590
Saved in:
14
Mediating service experiences with online photos : the role of consumers' perceptions of the mediated servicescape
He, Zeya
;
Wu, Luorong
;
Li, Xiang
- In:
Journal of service management
34
(
2023
)
4
,
pp. 657-695
Persistent link: https://www.econbiz.de/10014338199
Saved in:
15
In darkness we seek light : the impact of focal and general lighting designs on customers' approach intentions toward restaurants
Wu, Luorong
;
He, Zeya
;
King, Ceridwyn
;
Mattila, Anna S.
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012425246
Saved in:
16
Is your restaurant worth the risk? : a motivational perspective on reviews' rating distribution and volume
Lu, Lu
;
Wu, Luorong
;
He, Zeya
- In:
Journal of hospitality & tourism research : JHTR ; the …
44
(
2020
)
8
,
pp. 1291-1317
Persistent link: https://www.econbiz.de/10012308072
Saved in:
17
How to "read" a destination from images? : machine learning and network methods for DMOs’ image projection and photo evaluation
He, Zeya
;
Deng, Ning
;
Li, Xiang
;
Gu, Huimin
- In:
Journal of travel research : a quarterly publication of …
61
(
2022
)
3
,
pp. 597-619
Persistent link: https://www.econbiz.de/10012880256
Saved in:
18
Pride or empathy? : exploring effective CSR communication strategies on social media
He, Zeya
;
Liu, Qing
;
Ferns, Bo H.
;
Countryman, Cary C.
- In:
International journal of contemporary hospitality management
34
(
2022
)
8
,
pp. 2989-3007
Persistent link: https://www.econbiz.de/10013412841
Saved in:
19
Tech-touch balance in the service encounter : the impact of supplementary human service on consumer responses
Wu, Luorong
;
Fan, Alei
;
Yang, Yang
;
He, Zeya
- In:
International journal of hospitality management
101
(
2022
),
pp. 110
Persistent link: https://www.econbiz.de/10013271321
Saved in:
20
To partner with human or robot? : designing service coproduction processes for willingness to pay more
Wu, Luorong
;
Fan, Alei
;
He, Zeya
;
Her, Eun Sol
- In:
Journal of hospitality & tourism research : JHTR ; the …
47
(
2023
)
3
,
pp. 455-481
Persistent link: https://www.econbiz.de/10014230026
Saved in:
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