To partner with human or robot? : designing service coproduction processes for willingness to pay more
Year of publication: |
2023
|
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Authors: | Wu, Luorong ; Fan, Alei ; He, Zeya ; Her, Eun Sol |
Published in: |
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education. - Thousand Oaks, Calif. : Sage, ISSN 1557-7554, ZDB-ID 2202405-0. - Vol. 47.2023, 3, p. 455-481
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Subject: | consumers’ innovativeness tendency | coproduction partner type | coproduction setting | self-competence | service coproduction |
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