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PAPERS - Edwards Revisited: Technical Control and Call Centres
Callaghan, George; Thompson, Paul - In: Economic and industrial democracy : EID ; an … 22 (2001) 1, pp. 13-38
Persistent link: https://www.econbiz.de/10007815345
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Edwards Revised: Technical Control and Call Centres
Callaghan, George; Thompson, Paul - Department of Economics, Open University - 2000
Persistent link: https://www.econbiz.de/10005198466
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'We Recruit Attitude': The Selection and Shaping of Routine Call Centre Labour
Callaghan, George; Thompson, Paul - In: Journal of management studies : JMS 39 (2002) 2, pp. 233-254
Persistent link: https://www.econbiz.de/10005890703
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Ignorant Theory and Knowledgeable Workers: Interrogating the Connections Between Knowledge, Skills and Services
Thompson, Paul; Warhurst, Chris; Callaghan, George - In: Journal of management studies : JMS 38 (2001) 7, pp. 923-942
Persistent link: https://www.econbiz.de/10005891611
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Teams without Teamwork? Explaining the Call Centre Paradox
Broek, Diane van den; Callaghan, George; Thompson, Paul - In: Economic and industrial democracy : EID ; an … 25 (2004) 2, pp. 197-218
Persistent link: https://www.econbiz.de/10007806614
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Proceeding to the Paddling Pool: The Selection and Shaping of Call Centre Labour
Callaghan, George; Thompson, Paul - Department of Economics, Open University - 2000
Persistent link: https://www.econbiz.de/10005784583
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Teddy bears and tigers: How renewable energy can revitalise local communities
Callaghan, George; Williams, Derek - In: Local Economy 29 (2014) 6-7, pp. 657-674
In recent years, in Scotland, there has been significant policy and academic interest in community ownership and in renewable energy. This paper draws these two together and investigates the economic and social impact of community ownership of renewable energy projects. The researchers gained...
Persistent link: https://www.econbiz.de/10010942461
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'We Recruit Attitude': The Selection and Shaping of Routine Call Centre Labour
Callaghan, George - In: Journal of Management Studies 39 (2002) 2, pp. 233-254
Persistent link: https://www.econbiz.de/10005241922
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The nature of work : an introd. to debates on the labour process
Thompson, Paul - 1985 - reprint
Persistent link: https://www.econbiz.de/10000698067
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Making capital : strategic dilemmas for HRM
Thompson, Paul - In: Searching for the human in human resource management : …, (pp. 81-99). 2007
Persistent link: https://www.econbiz.de/10003571228