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99
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93
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80
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74
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71
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69
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68
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67
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67
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63
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61
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59
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59
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57
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55
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55
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53
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53
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51
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51
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51
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48
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48
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48
Albers, Sönke
45
Krafft, Manfred
45
Ockenfels, Axel
45
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44
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44
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44
Walsh, Gianfranco
44
Haucap, Justus
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43
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41
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European Journal of Marketing
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221
Organic knowledge management for web-based customer service
Durbin, Stephen D.
;
Warner, Doug
;
Richter, J. Neal
; …
- In:
Organizational data mining : leveraging enterprise data …
,
(pp. 92-108)
.
2004
Persistent link: https://www.econbiz.de/10001826610
Saved in:
222
E-commerce and data mining: integration issues and challenges
Partow-Navid, Parviz
;
Slusky, Ludwig
- In:
Organizational data mining : leveraging enterprise data …
,
(pp. 321-333)
.
2004
Persistent link: https://www.econbiz.de/10001827147
Saved in:
223
Wissensbasierte Gestaltung von Kundenbeziehungen durch Service, Logistik und E-Technologien : modellgestützte empirische Untersuchung
Faust, Peter
-
2003
-
1. Aufl.
Persistent link: https://www.econbiz.de/10002051132
Saved in:
224
Kundenbindung über das
Internet
: Ergebnisse einer empirischen Studie
Hudetz, Kai
;
Duscha, Andreas
;
Wilke, Kai
-
2004
Persistent link: https://www.econbiz.de/10001962025
Saved in:
225
Kundenbindung über das
Internet
: empirische Ergebnisse zu ausgewählten Kundenbindungsinstrumenten
Wilke, Kai
;
Hudetz, Kai
- In:
Handel im Fokus : aus dem Instituts für …
56
(
2004
)
1
,
pp. 7-16
Persistent link: https://www.econbiz.de/10001970764
Saved in:
226
Fear of loss of anonymity on the
internet
and consumers' reactions : an empirical investigation
Gierl, Heribert
;
Hammer, Claudia
- In:
Yearbook of marketing and consumer research
1
(
2003
),
pp. 89-106
Persistent link: https://www.econbiz.de/10001947663
Saved in:
227
Der virtuelle Kunde im
Internet
ist flüchtig :
Internet
-Unternehmen müssen Kunden mit substantiellen Vorteilen an sich binden
Wirtz, Bernd W.
- In:
Die Potentiale der Internet-Ökonomie : neue Regeln …
,
(pp. 49-53)
.
2001
Persistent link: https://www.econbiz.de/10001569506
Saved in:
228
Optionen von E-Commerce im internationalen Lifestyle-Handel
Kinzl, Alois
(
contributor
)
-
2001
-
[Elektronische Ressource]
Persistent link: https://www.econbiz.de/10001571836
Saved in:
229
E-Business : [erfolgreiche B2B-Strategien, M-Commerce: Business goes mobile, Multichannel: Wie Sie Ihre Kunden überall erreichen]
Kauffels, Franz-Joachim
-
2001
-
2., aktualisierte und erw. Aufl.
Persistent link: https://www.econbiz.de/10001577233
Saved in:
230
Wie "cool" ist e-business?
Leister, Rolf-Dieter
- In:
Journal of business economics : JBE
71
(
2001
)
5
,
pp. 495-508
Persistent link: https://www.econbiz.de/10001577242
Saved in:
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