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The impact of medical cyber-physical systems on healthcare service delivery

Sony, Michael; Antony, Jiju; McDermott, Olivia - In: The TQM journal : the international review of … 34 (2022) 7, pp. 73-93

Persistent link: https://www.econbiz.de/10013537702

"Community and health-care service quality in Kosovo" : "a confirmatory analytical approach"

Hoxha, Myesere Avdyl - In: Journal of enterprising communities : people and places … 17 (2023) 2, pp. 535-561

Persistent link: https://www.econbiz.de/10014339516

Healthcare service quality and patient satisfaction : a conceptual framework

Javed Ali; Ahmad Jusoh; Norhalimah Idris; Khalil Md Nor - In: International journal of quality & reliability management 41 (2024) 2, pp. 608-627

Persistent link: https://www.econbiz.de/10014470928

My doctor is an avatar! The effect of anthropomorphism and emotional receptivity on individuals' intention to use digital-based healthcare services

Sestino, Andrea; D'Angelo, Alfredo - In: Technological forecasting & social change : an … 191 (2023), pp. 1-11

Persistent link: https://www.econbiz.de/10014287691

An application of quality function deployment and SERVQUAL approaches to enhance the service quality in radiology centres

Gavahi, Shakiba Sadat; Hosseini, Seyed Mohammad Hassan; … - In: Benchmarking : an international journal 30 (2023) 5, pp. 1649-1671

Persistent link: https://www.econbiz.de/10014293156

Quality and accountability of Large Language Models (LLMs) in healthcare in low- and middle-income countries (LMIC) : a simulated patient study using ChatGPT

Si, Yafei; Yang, Yuji; Wang, Xi; An, Ruopeng; Zu, Jiaqi; … - 2024

Using simulated patients to mimic nine established non-communicable and infectious diseases over 27 trials, we assess ChatGPT's effectiveness and reliability in diagnosing and treating common diseases in low- and middle-income countries. We find ChatGPT's performance varied within a single...

Persistent link: https://www.econbiz.de/10015062654

Improving health care in low- and middle-income countries : a case book

Marquez, Lani Rice (ed.) - 2020

This open access book is a collection of 12 case studies capturing decades of experience improving health care and outcomes in low- and middle-income countries. Each case study is written by healthcare managers and providers who have implemented health improvement projects using quality...

Persistent link: https://www.econbiz.de/10013472887

Pro-social organisational behaviour of health care workers

Hyde, Paula; Harris, Claire; Boaden, Ruth - In: The international journal of human resource management 24 (2013) 16, pp. 3115-3130

Persistent link: https://www.econbiz.de/10009782049

Factors affecting patient satisfaction : an exploratory study for quality management in the health-care sector

Kamra, Vishal; Sing, Harjot; De, Kalyan Kumar - In: Total quality management & business excellence : an … 27 (2016) 9/10, pp. 1013-1027

Persistent link: https://www.econbiz.de/10011687813

Critical factors affecting consumer acceptance of online health communication : an application of service quality models

Lee, Jung Wan - In: Journal of Asian finance, economics and business : JAFEB 4 (2017) 3, pp. 85-94

Persistent link: https://www.econbiz.de/10011917568