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Antecedents of patient trust in health-care insurers

Gabay, Gillie; Moore, Dahlia - In: Services marketing quarterly 36 (2015) 1, pp. 77-93

Persistent link: https://www.econbiz.de/10010520733

Patient loyalty to health care organizations : strengthening and weakening (satisfaction and provider switching)

Astuti, Herni J.; Nagase, Keisuke - In: Journal of medical marketing : device, diagnostic and … 14 (2014) 4, pp. 191-200

Persistent link: https://www.econbiz.de/10011348627

The link between participation in management decision-making and quality of patient care as perceived by Chinese doctors

Chaojie Liu; Bartram, Timothy; Casimir, Gian; Leggat, … - In: Public management review 17 (2015) 10, pp. 1425-1443

Persistent link: https://www.econbiz.de/10011441118

Assessing the relationship between patient satisfaction and clinical quality in an ambulatory setting

Bosko, Tawnya; Wilson, Kathryn S. - In: Journal of health organization and management 30 (2016) 7, pp. 1063-1080

Persistent link: https://www.econbiz.de/10011550705

Competing patient and professional agendas in service development

Wainwright, David; Boichat, Charlotte; McCracken, Lance M. - In: Journal of health organization and management 28 (2014) 6, pp. 777-794

Persistent link: https://www.econbiz.de/10010436829

Factors influencing patient loyalty to outpatient medical services : an empirical analysis of the UAE's government healthcare system

Dayan, Mumin; Al Kuwaiti, Ibrahim A.; Husain, Zafar; … - In: International journal of quality & reliability management 39 (2022) 1, pp. 176-203

Persistent link: https://www.econbiz.de/10013169330

Patient's healthcare portfolio : a practitioner's guide to providing tool for patients

Mendoza Saltiel Busch, Rebecca - 2017 - First edition.

Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- Preface -- Acknowledgments -- Author -- 1: Patient Advocate Defined -- 2: Personal Healthcare Portfolio Model Defined -- As a Model -- Data Management Capability -- Introduction to Patient-Centric Health...

Persistent link: https://www.econbiz.de/10013181344

Who benefits from quality competition in health care? : a theory and a laboratory experiment on the relevance of patient characteristics

Brosig-Koch, Jeannette; Hehenkamp, Burkhard; Kokot, Johanna - 2022

We study how competition between physicians affects the provision of medical care. In our theoretical model physicians … are faced with a heterogeneous patient population, in which patients systematically vary with regard to both, their … benefits as long as patients are able to respond to the quality provided. For those patients, who are not able to choose a …

Persistent link: https://www.econbiz.de/10013186168

Perceived quality of hospital services from the perspective of doctors and patients : an integrative model

Guedes, Monica; Araujo, Claudia - In: Latin American business review 23 (2022) 1, pp. 1-20

Persistent link: https://www.econbiz.de/10013190133

Simulation-based optimization to improve hospital patient assignment to physicians and clinical units

Zhang, Hui; Best, Thomas J.; Chivu, Anton; Meltzer, David - In: Health care management science : a new journal serving … 23 (2020) 1, pp. 117-141

Persistent link: https://www.econbiz.de/10012225284