Narrow search
Showing 1 - 10 of 176
Cover Image
Authentic leadership and engaging employees : a moderated mediation model of leader-member exchange and power distance
Du, Juan; Ma, Emily Jintao; Lin, Xinyue; Wang, Yao-Chin - In: The Cornell hospitality quarterly 63 (2022) 4, pp. 479-489
Persistent link: https://www.econbiz.de/10013387223
Cover Image
A workplace-driven model on the formation of OCB-C : perspectives of social exchange theory and agency theory
Xu, Shi; Wang, Yao-Chin; Ma, Emily Jintao - In: International journal of contemporary hospitality management 34 (2022) 7, pp. 2684-2703
Persistent link: https://www.econbiz.de/10013412697
Cover Image
AI and supportive technology experiences of customers with visual impairments in hotel, restaurant, and travel contexts
Liu, Aijing; Ma, Emily Jintao; Wang, Yao-Chin; Xu, Shi; … - In: International journal of contemporary hospitality management 36 (2024) 1, pp. 274-291
Persistent link: https://www.econbiz.de/10014483425
Cover Image
Can proactivity translate to creativity? : examinations at individual and team levels
Du, Juan; Ma, Emily Jintao; Lin, Xinyue - In: International journal of hospitality management 98 (2021), pp. 1-10
Persistent link: https://www.econbiz.de/10013198482
Cover Image
Diversity and inclusion in hospitality and tourism : guest editorial
Yang, Wan; Madera, Juan M.; Xu, Shi; Wu, Luorong; Ma, … - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3737-3742
Persistent link: https://www.econbiz.de/10014429845
Cover Image
Diversity and inclusion in hospitality and tourism : bridging the gap between employee and customer perspectives
Madera, Juan M.; Yang, Wan; Wu, Luorong; Ma, Emily Jintao; … - In: International journal of contemporary hospitality management 35 (2023) 11, pp. 3972-3989
Persistent link: https://www.econbiz.de/10014429888
Cover Image
Special issue: diversity and inclusion in hospitality and tourism
Yang, Wan (ed.); Madera, Juan M. (ed.); Xu, Shi (ed.);  … - 2023
Persistent link: https://www.econbiz.de/10014429928
Cover Image
Serve perfectly, being happier : a perfectionistic perspective on customer-driven hotel employee citizenship behavior and well-being
Wang, Yao-Chin; Xu, Shi; Ma, Emily - In: International journal of hospitality management 96 (2021), pp. 1-11
Persistent link: https://www.econbiz.de/10012585688
Cover Image
Building restaurant customers' technology readiness through robot-assisted experiences at multiple product levels
Ma, Emily Jintao; Yang, Huijun; Wang, Yao-Chin; Song, Hanqun - In: Tourism management : research, policies, practice 93 (2022), pp. 1-13
Persistent link: https://www.econbiz.de/10013366116
Cover Image
Robotic employees vs. human employees : customers' perceived authenticity at casual dining restaurants
Song, Hanqun; Wang, Yao-Chin; Yang, Huijun; Ma, Emily Jintao - In: International journal of hospitality management 106 (2022), pp. 1-10
Persistent link: https://www.econbiz.de/10013383282