Online retailers are on a consistent drive to increase on-time delivery and reduce customer lead-time. However, in reality, an increasing share of consumers place orders early. Such Advance Demand Information can be deployed strategically to reduce costs and improve the customer service...

In early 1999, the OECD launched an internationally comparable study of the diffusion and economic and competitive impacts of business-to-business electronic commerce over the Internet. A first set of case studies was conducted in France between February 1999 and September 1999. Three sectors...