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The mediating role of passenge...
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91
The impact of social cues on passengers' travel experience
Ittamalla, Rajesh
;
Kumar, Daruri Venkata Srinivas
- In:
The service industries journal
39
(
2019
)
3/4
,
pp. 299-318
Persistent link: https://www.econbiz.de/10012203294
Saved in:
92
Improving airport services using sentiment analysis of the websites
Gitto, Simone
;
Mancuso, Paolo
- In:
Tourism management perspectives : TMP
22
(
2017
),
pp. 132-136
Persistent link: https://www.econbiz.de/10011706135
Saved in:
93
A study on the factors affecting customer satisfaction in online
airline
services
Nur Fazidah Elias
;
Hazura Mohamed
;
Rira Rahayu Arridha
- In:
International journal of business information systems : …
20
(
2015
)
3
,
pp. 274-288
Persistent link: https://www.econbiz.de/10011518844
Saved in:
94
Self-service technology versus traditional service : examining cognitive factors In the purchase of the
airline
ticket
López-Bonilla, Jesús Manuel
;
López Bonilla, Luis Miguel
- In:
Journal of travel and tourism marketing
30
(
2013
)
5/6
,
pp. 497-508
Persistent link: https://www.econbiz.de/10010199555
Saved in:
95
Role of alliance brand awareness on customer's behavioural response and satisfaction : case of "sky team" global
airline
alliance
Kassir, Ali Mohammad
- In:
EuroMed journal of management : EMJM
6
(
2024
)
1
,
pp. 72-99
Persistent link: https://www.econbiz.de/10014490987
Saved in:
96
The impacts of service failure and recovery efforts on
airline
customers’ emotions and satisfaction
Xu, Xun
;
Liu, Wenhui
;
Gursoy, Dogan
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
6
,
pp. 1034-1051
Persistent link: https://www.econbiz.de/10012050714
Saved in:
97
Performance measure of online system acceptance and customer satisfaction through airlines websites in Malaysia
Khan, Humera
;
Dominic, P. D. D.
- In:
International journal of business innovation and research
12
(
2017
)
4
,
pp. 508-524
Persistent link: https://www.econbiz.de/10011719273
Saved in:
98
Customer satisfaction and loyalty : a study of interrelationships and effects in Nigerian domestic
airline
industry
Ganiyu, Rahim A.
- In:
Oradea journal of business and economics
2
(
2017
)
1
,
pp. 7-20
Persistent link: https://www.econbiz.de/10011780634
Saved in:
99
Assessing the effect of
airline
service quality on image and post purchase behavioral intention
Ramjit Singh
;
Nika, Abid Suhail
- In:
Enlightening tourism : ET ; a pathmaking journal
10
(
2020
)
2
,
pp. 323-357
Persistent link: https://www.econbiz.de/10012583776
Saved in:
100
Flying to quality : cultural influences on online reviews
Stamolampros, Panagiotis
;
Korfiatis, Nikolaos
; …
- In:
Journal of travel research : a quarterly publication of …
58
(
2019
)
3
,
pp. 496-511
Persistent link: https://www.econbiz.de/10011983334
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