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Gender differences in the perception of the quality of college life in a Spanish university
Blazquez-Resino, Juan Jose; Gołąb-Andrzejak, Edyta; … - In: International journal of intelligent enterprise 9 (2022) 2, pp. 163-180
Persistent link: https://www.econbiz.de/10013256150
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Linking brand orientation with service quality, satisfaction, and positive word-of-mouth : evidence from the higher education sector
Casidy, Riza - In: Journal of nonprofit & public sector marketing 26 (2014) 2, pp. 142-161
Persistent link: https://www.econbiz.de/10010382656
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Influence of front-desk staff service quality on students’ affective commitment, trust, and Word-of-Mouth in higher education
Muhammad Asif Qureshi; Raza, Syed Ali; Kolachi, Ishtiaq … - In: Asian Academy of Management journal 27 (2022) 1, pp. 29-60
putting efforts to attract more students. Hence, it is essential to provide students with the best quality services as it … quality on word-of-mouth through the mediating effect of students' affective commitment and students' trust. An online … service quality and word-of-mouth. Moreover, students' affective commitment and trust mediate the relationship between front …
Persistent link: https://www.econbiz.de/10013438628
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The Impact of Service Quality on Students' Satisfaction and the Word-of-Mouth : The Case of the University of Rijeka Departments
Mestrovic, Dunja - 2018
and mathematics (STEM) and information communication (IC) students of the University of Rijeka Departments on students … relationships between the following variables: service quality, students' satisfaction, and word-of-mouth. The data were collected … through an online self-administrated structured questionnaire administered to undergraduate and graduate STEM and IC students …
Persistent link: https://www.econbiz.de/10012908221
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Students' perceptions of service quality, satisfaction, and word-of-mouth : scale adaptation and validation on a sample of ICT and STEM students
Meštrović, Dunja; Zugic, Nina J. - In: Market : review for marketing theory and practice 30 (2018) 2, pp. 195-211
Persistent link: https://www.econbiz.de/10011994852
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Understanding business student retention during Covid-19 : roles of service quality, college brand, and academic satisfaction, and stress
Swani, Kunal; Wamwara, Wakiuru; Goodrich, Kendall; … - In: Services marketing quarterly 43 (2022) 3, pp. 329-352
Persistent link: https://www.econbiz.de/10013352807
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Does reputation lead to student loyalty? : the case of a private higher education institution, a state university, and a local college
Lacap, Jean Paolo; Cortez, Jaime V. - In: The South East Asian journal of management 17 (2023) 2, pp. 26-49
Persistent link: https://www.econbiz.de/10014429021
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Education service quality, value and satisfaction on student customer intentions and behaviour
Prentice, Garry; Brady, Joseph; McLaughlin, Christopher - In: DBS business review : an international academic … 2 (2018), pp. 89-112
Persistent link: https://www.econbiz.de/10012033588
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Factors influencing student satisfaction in universities in the Gulf region : does gender of students matter?
Parahoo, Sanjai K.; Harvey, Heather L.; Tamim, Rana M. - In: Journal of marketing for higher education 23 (2013) 2, pp. 135-154
Persistent link: https://www.econbiz.de/10010232463
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Service quality and student satisfaction : a case study on private universities in Bangladesh
Asaduzzaman, M.; Hossain, Moyazzem; Rahman, Mahabubur - In: International journal of economics, finance and … 1 (2013) 3, pp. 128-135
Persistent link: https://www.econbiz.de/10010251812