//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Factors affecting customers' i...
Similar by subject
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
83,165
Konsumentenverhalten
80,685
Service quality
21,688
Dienstleistungsqualität
20,937
Theorie
11,628
Theory
11,423
Künstliche Intelligenz
11,384
Artificial intelligence
11,075
Relationship marketing
11,037
Beziehungsmarketing
10,998
Customer satisfaction
9,385
Kundenzufriedenheit
9,043
Brand management
7,662
Markenführung
7,623
Brand image
6,785
Markenimage
6,742
USA
6,568
United States
6,272
Online-Handel
5,989
Online retailing
5,976
Datenschutz
5,899
Deutschland
5,779
Social Web
5,438
Social web
5,436
Germany
5,244
Data protection
5,214
Online-Marketing
4,786
Internet marketing
4,770
Electronic Commerce
4,514
Einzelhandel
4,403
E-commerce
4,378
Retail trade
4,362
Brand
4,327
Markenartikel
4,314
Experiment
3,675
Werbewirkung
3,660
Advertising effects
3,620
Emotion
3,604
Verbraucherverhalten
3,587
Advertising
3,127
more ...
less ...
Online availability
All
Undetermined
44,995
Free
30,625
Type of publication
All
Article
80,797
Book / Working Paper
40,748
Journal
248
Other
48
Type of publication (narrower categories)
All
Article in journal
67,928
Aufsatz in Zeitschrift
67,928
Graue Literatur
11,203
Non-commercial literature
11,203
Working Paper
9,778
Arbeitspapier
8,873
Aufsatz im Buch
7,327
Book section
7,327
Hochschulschrift
3,474
research-article
3,099
Thesis
2,335
Collection of articles of several authors
1,559
Sammelwerk
1,559
Aufsatzsammlung
1,344
Conference paper
858
Konferenzbeitrag
858
Konferenzschrift
665
Case study
455
Fallstudie
455
Article
438
Bibliografie enthalten
438
Bibliography included
438
Collection of articles written by one author
384
Sammlung
384
Amtsdruckschrift
346
Government document
346
Dissertation u.a. Prüfungsschriften
295
Lehrbuch
283
Conference proceedings
273
Textbook
227
Reprint
201
review-article
196
conceptual-paper
192
review
150
Forschungsbericht
139
case-report
118
Research Report
100
Handbook
97
Handbuch
97
Statistik
96
more ...
less ...
Language
All
English
109,782
German
9,392
Undetermined
1,698
French
429
Spanish
174
Polish
128
Italian
95
Russian
55
Swedish
53
Danish
36
Portuguese
36
Dutch
26
Norwegian
24
Finnish
22
Hungarian
19
Slovak
10
Romanian
9
Czech
8
Lithuanian
8
Croatian
7
Bulgarian
6
Slovenian
4
Indonesian
3
Serbian
3
Arabic
2
Multiple languages
2
Chinese
2
Bosnian
1
Macedonian
1
Malay (macrolanguage)
1
Turkish
1
Vietnamese
1
more ...
less ...
Author
All
Han, Heesup
137
Mattila, Anna S.
126
Belk, Russell W.
118
Phau, Ian
103
Grunert, Klaus G.
102
Dwivedi, Yogesh Kumar
100
Bauer, Hans H.
94
Huber, Frank
94
Grewal, Dhruv
87
Bruhn, Manfred
85
Lusk, Jayson L.
85
Usman, Osly
83
Foxall, Gordon R.
82
Herrmann, Andreas
82
Gierl, Heribert
81
Wiedmann, Klaus-Peter
80
Goldfarb, Avi
79
Khare, Arpita
79
Sheth, Jagdish N.
79
Loureiro, Sandra Maria Correia
76
Siciliani, Luigi
76
Laroche, Michel
71
Nayga, Rodolfo M.
71
Paul, Justin
70
Agarwal, Sumit
69
Septianto, Felix
68
Bagozzi, Richard P.
67
Stavins, Joanna
67
Verhoef, Peter C.
67
Walsh, Gianfranco
66
Sharma, Piyush
65
Jang, Soocheong
64
Wansink, Brian
63
Bruwer, Johan
61
Ko, Eunju
58
Janssen, Maarten C. W.
57
Kim, Jungkeun
57
Chintagunta, Pradeep K.
56
Propper, Carol
56
Greenleaf, Graham
55
more ...
less ...
Institution
All
National Bureau of Economic Research
863
Springer Fachmedien Wiesbaden
211
OECD
156
IGI Global
117
Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
50
Verlag Dr. Kovač
49
American Marketing Association
39
Nomos Verlagsgesellschaft
39
Edward Elgar Publishing
35
Europäische Kommission / Gemeinsame Forschungsstelle
31
International Energy Agency
30
Forschungsdatenzentrum der Bundesagentur für Arbeit, Institut für Arbeitsmarkt- und Berufsforschung (IAB)
29
Books on Demand GmbH <Norderstedt>
28
European Association of Agricultural Economists - EAAE
27
Europäische Kommission
27
International Monetary Fund
27
Institut für Demoskopie Allensbach
26
International Monetary Fund (IMF)
26
World Bank
25
Information Resources Management Association
22
Article 29 Data Protection Working Party
21
Organisation for Economic Co-operation and Development
21
Friedrich-Schiller-Universität Jena
19
World Bank Group
19
Haufe-Lexware GmbH & Co. KG
18
Institut für Produktion und Industrielles Informationsmanagement <Essen>
18
Nordic Council of Ministers
18
Hochschulrektorenkonferenz
17
Shaker Verlag
16
Weltwirtschaftsforum
16
Centre for Public Reform
15
Fraunhofer-Institut für System- und Innovationsforschung
15
LRDP KANTOR
15
Springer-Verlag GmbH
15
INSEAD
14
RWTH Aachen
14
Europäische Kommission / Statistisches Amt
13
HAL
13
Rijksuniversiteit Gent / Faculteit Economie en Bedrijfskunde
13
Universität Mannheim
13
more ...
less ...
Published in...
All
Journal of business research : JBR
2,252
Journal of retailing and consumer services
2,054
International journal of hospitality management
1,041
NBER working paper series
859
International journal of consumer studies
780
Psychology & marketing
705
Working paper / National Bureau of Economic Research, Inc.
678
NBER Working Paper
593
Journal of consumer research : JCR ; an interdisciplinary bimonthly
583
Management science : journal of the Institute for Operations Research and the Management Sciences
448
Technological forecasting & social change : an international journal
444
The service industries journal
443
SpringerLink / Bücher
436
Asia Pacific journal of marketing and logistics
425
Tourism management : research, policies, practice
415
European Journal of Marketing
402
The journal of product & brand management
398
Journal of travel and tourism marketing
383
Journal of Consumer Marketing
373
Cogent business & management
368
The journal of services marketing
368
European journal of marketing : EJM
363
International journal of contemporary hospitality management
363
Journal of marketing research : JMR
360
The journal of brand management : an international journal
359
Journal of the Academy of Marketing Science
353
Journal of retailing
344
Journal of consumer psychology : JCP : the official journal of the Society for Consumer Psychology
343
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
330
Journal of international consumer marketing
330
Journal of marketing management : MM
327
Journal of marketing
324
Journal of hospitality marketing & management
321
Marketing letters : a journal of research in marketing
313
Journal of marketing communications
307
Marketing intelligence & planning
304
International journal of retail & distribution management
302
The international review of retail, distribution and consumer research
300
The journal of consumer marketing
296
Journal of fashion marketing and management
295
more ...
less ...
Source
All
ECONIS (ZBW)
112,991
Other ZBW resources
3,958
USB Cologne (EcoSocSci)
1,706
EconStor
1,566
RePEc
1,242
BASE
212
ArchiDok
77
OLC EcoSci
61
USB Cologne (business full texts)
28
more ...
less ...
Showing
1
-
10
of
121,841
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
1
Hey Google, I trust you! : the consequences of brand anthropomorphism in voice-based artificial intelligence contexts
Patrizi, Michela
;
Šerić, Maja
;
Vernuccio, Maria
- In:
Journal of retailing and consumer services
77
(
2024
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014462234
Saved in:
2
Smart services in healthcare : a risk-benefit-analysis of pay-as-you-live services from customer perspective in Germany
Wiegard, Rouven
;
Breitner, Michael H.
- In:
Electronic markets : the international journal on …
29
(
2019
)
1
,
pp. 107-123
Persistent link: https://www.econbiz.de/10012004962
Saved in:
3
Interactive voice assistants : does brand credibility assuage privacy risks?
Jain, Shilpi
;
Basu, Sriparna
;
Dwivedi, Yogesh Kumar
; …
- In:
Journal of business research : JBR
139
(
2022
),
pp. 701-717
Persistent link: https://www.econbiz.de/10013194271
Saved in:
4
Conceptualising quality factors affecting the intention to use and purchase an AI speaker
Rydz, Nicole Agnieszka
;
El Mezzi, Youness
;
Cha, Kyungjin
- In:
International journal of business and emerging markets …
13
(
2021
)
4
,
pp. 359-382
Persistent link: https://www.econbiz.de/10012668810
Saved in:
5
Acquiring travel-related information from mobile social networking services : what factors predict social networking services users' perceived value and trust in Malaysia?
Mohd Suki, Norazah
;
Norbayah Mohd Suki
- In:
Journal of marketing communications
26
(
2020
)
7
,
pp. 742-760
Persistent link: https://www.econbiz.de/10012314013
Saved in:
6
An investigation of Indian Generation Z adoption of the voice-based assistants (VBA)
Dogra, Pallavi
;
Kaushal, Arun
- In:
Journal of promotion management : innovations in …
27
(
2021
)
5
,
pp. 673-696
Persistent link: https://www.econbiz.de/10012549624
Saved in:
7
Trojan horse or useful helper? : a relationship perspective on artificial intelligence assistants with humanlike features
Uysal, Ertugrul
;
Alavi, Sascha
;
Bezençon, Valéry
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
6
,
pp. 1153-1175
Persistent link: https://www.econbiz.de/10013463891
Saved in:
8
Will artificial intelligence replace human customer service? : the impact of communication quality and privacy risks on adoption intention
Song, Mengmeng
;
Xing, Xinyu
;
Duan, Yucong
;
Cohen, Jason F.
- In:
Journal of retailing and consumer services
66
(
2022
),
pp. 1-17
Persistent link: https://www.econbiz.de/10013209640
Saved in:
9
Consumers and artificial intelligence : an experiential perspective
Puntoni, Stefano
;
Walker Reczek, Rebecca
;
Giesler, Markus
; …
- In:
Journal of marketing
85
(
2021
)
1
,
pp. 131-151
Persistent link: https://www.econbiz.de/10012391431
Saved in:
10
The role of marketing analytics in the ethical consumption of online consumers
Nayyar, Varun
- In:
Total quality management & business excellence
34
(
2023
)
7/8
,
pp. 1015-1031
Persistent link: https://www.econbiz.de/10014549120
Saved in:
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->