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Doctor-patient relationships (DPR) in China : managers and clinicians' twofold pathways from commitment HR practices

Ma, Shaozhuang; Xu, Xuehu; Trigo, Virginia; Ramalho, … - In: Journal of health organization and management 31 (2017) 1, pp. 110-124

Persistent link: https://www.econbiz.de/10011699321

Modelling health care customer satisfaction : evidence from Serbia

Rajić, Tamara; Rakić, Ana; Milošević, Isidora - In: Serbian journal of management : an international … 16 (2021) 1, pp. 125-145

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Does patient empowerment matter in building loyalty?

Mohd-Any, Amrul Asraf; Sundramohana, Meenatharisni; … - In: International journal of consumer studies 46 (2022) 2, pp. 653-675

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Learning from patients : the impact of using patients' narratives on patient experience scores

Nembhard, Ingrid M.; Matta, Sasmira; Shaller, Dale; … - In: Health care management review : HCM review 49 (2024) 1, pp. 2-13

Persistent link: https://www.econbiz.de/10014455355

Trust in hospitals-evidence from India

Kulkarni, Vani S.; Kulakarṇi, Vīṇā; Gaiha, Raghav - 2019

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Consumer trust and physician prescription of branded medicines : an exploratory study

Mahmoud, Mahmoud Abdulai - In: International journal of pharmaceutical and healthcare … 10 (2016) 3, pp. 285-301

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Medical professionals' adoption of AI-based medical devices : UTAUT model with trust mediation

Kim, Young Joon; Ngayo Fotso, Guy Major - In: Journal of open innovation : technology, market, and … 10 (2024) 1, pp. 1-11

-based innovative medical devices focused on the mediating role of trust. Drawing on the UTAUT model, we examined the mediating effect … of trust in the relationships between these factors (performance expectancy, effort expectancy, facilitating conditions … expectancy, effort expectancy, facilitating conditions, and social influence have a positive impact on trust, and this trust, in …

Persistent link: https://www.econbiz.de/10014518843

An investigation of online shopping experience on trust and behavioral intentions

Samuel, Lee Hao Suan; Balaji, M. S.; Khong Kok Wei - In: Journal of internet commerce 14 (2015) 2, pp. 233-254

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Perceived helpfulness, perceived trustworthiness, and their impact upon social commerce users’ intention to seek shopping recommendations

Qin, Li; Kong, Sue - In: Journal of internet commerce 14 (2015) 4, pp. 492-508

Persistent link: https://www.econbiz.de/10011432520

When boastful word of mouth helps versus hurts social perceptions and persuasion

Packard, Grant; Gershoff, Andrew D.; Wooten, David B. - In: Journal of consumer research : JCR ; an … 43 (2016) 1, pp. 26-43

Persistent link: https://www.econbiz.de/10011521906