//--> //--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
The Robotic-Human Service Tril...
Similar by person
Narrow search
Narrow search
Year of publication
From:
To:
Subject
All
Consumer behaviour
44
Konsumentenverhalten
44
Beziehungsmarketing
27
Relationship marketing
27
Dienstleistungsqualität
19
Service quality
19
Social marketing
17
Innovation
16
marketing
14
Social Marketing
12
Customer satisfaction
10
Dienstleistungssektor
10
Kundenzufriedenheit
10
Service industry
10
Social Web
10
Social web
10
Dienstleistung
9
Einzelhandel
9
Innovation management
9
Innovationsmanagement
9
Retail trade
9
Value creation
9
Australia
8
Australien
8
Betriebliche Wertschöpfung
8
Customer integration
8
Emotion
8
Gesundheitswesen
8
Health care system
8
Kundenintegration
8
Services
8
Services marketing
8
Virtual reality
7
Artificial intelligence
6
Gesundheitsversorgung
6
Health care
6
Robot
6
Roboter
6
Theory
6
Virtuelle Realität
6
more ...
less ...
Online availability
All
Undetermined
132
Free
31
Type of publication
All
Article
230
Book / Working Paper
26
Type of publication (narrower categories)
All
Article in journal
114
Aufsatz in Zeitschrift
114
research-article
11
Arbeitspapier
7
Aufsatz im Buch
7
Book section
7
Graue Literatur
7
Non-commercial literature
7
Working Paper
7
viewpoint
6
back-matter
5
Congress Report
3
Collection of articles of several authors
2
Sammelwerk
2
conceptual-paper
2
Aufsatzsammlung
1
Case study
1
Conference paper
1
Dissertation u.a. Prüfungsschriften
1
Fallstudie
1
Konferenzbeitrag
1
Lehrbuch
1
Textbook
1
non-article
1
more ...
less ...
Language
All
English
198
Undetermined
57
German
1
Author
All
Russell-Bennett, Rebekah
139
Odekerken-Schröder, Gaby
59
Mahr, Dominik
55
Letheren, Kate
20
Previte, Josephine
18
Wetzels, Martin
18
Baron, Steve
16
Ruyter, Ko de
15
Zainuddin, Nadia
15
Mulcahy, Rory
14
Heller, Jonas
13
Chylinski, Mathew
12
Hilken, Tim
12
Keeling, Debbie I.
10
Lievens, Annouk
9
Parkinson, Joy
8
Drennan, Judy
7
McAndrew, Ryan
7
Rosenbaum, Mark Scott
7
Mennens, Kars
6
Mulcahy, Rory Francis
6
Odekerken- Schröder, Gaby
6
Oppen, Claudia van
6
Dagger, Tracey
5
Fisk, Raymond P.
5
Härtel, Charmine E. J.
5
Leo, Cheryl
5
Ouwersloot, Hans
5
Worthington, Steve
5
Andrews, Lynda
4
Bloemer, Josée
4
Coote, Leonard V.
4
Gallegos, Danielle
4
Glavas, Charmaine
4
Grewal, Dhruv
4
Harris, Lloyd C.
4
Lemmink, Jos
4
McColl-Kennedy, Janet R.
4
Oertzen, Anna-Sophie
4
Rosenbaum, Mark S.
4
more ...
less ...
Institution
All
Graduate School of Business and Economics (GSBE), School of Business and Economics
7
Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
6
Maastricht Research School of Economics of Technology and Organizations
1
Published in...
All
Journal of Services Marketing
23
The journal of services marketing
18
Journal of business research : JBR
12
Journal of Service Management
11
European journal of marketing : EJM
9
Journal of Social Marketing
8
Journal of marketing management : MM
8
Journal of service management
8
Research Memorandum / Graduate School of Business and Economics (GSBE), School of Business and Economics
7
Australasian marketing journal
6
European Journal of Marketing
6
Journal of Service Theory and Practice
6
Research Memoranda / Maastricht : METEOR, Maastricht Research School of Economics of Technology and Organization
6
Health marketing quarterly
5
Journal of retailing
5
Psychology & marketing
5
Research memorandum / METEOR
5
Journal of retailing and consumer services
4
Journal of service theory and practice
4
Journal of the Academy of Marketing Science
4
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
3
Journal of marketing
3
Journal of marketing management : JMM ; journal of the Academy of Marketing
3
Journal of service research
3
Management information systems : mis quarterly
3
Psychology & Marketing
3
Business horizons
2
International journal of consumer studies
2
International journal of service industry management : IJSIM
2
International marketing review
2
Journal of Business Research
2
Journal of management & organization : journal of Australian and New Zealand Academy of Management
2
Journal of marketing education : JME
2
Journal of nonprofit & public sector marketing
2
Contemporary issues in social marketing
1
Covid economics : vetted and real-time papers
1
Energy policy
1
Entrepreneurship and regional development : an international journal
1
European Management Journal
1
European management journal : publ. twice a year for the Scottish Business School
1
more ...
less ...
Source
All
ECONIS (ZBW)
132
Other ZBW resources
60
OLC EcoSci
30
RePEc
18
BASE
15
USB Cologne (EcoSocSci)
1
Showing
31
-
40
of
256
Sort
relevance
articles prioritized
date (newest first)
date (oldest first)
31
Increasing loyalty to breastfeeding : investigating a product development strategy
Parkinson, Joy
;
Russell-Bennett, Rebekah
;
Previte, Josephine
- In:
Health marketing quarterly
29
(
2012
)
3
,
pp. 223-238
Persistent link: https://www.econbiz.de/10009657675
Saved in:
32
An innovative approach to reducing risks associated with infant feeding : the use of technology
Gallegos, Danielle
;
Russell-Bennett, Rebekah
;
Previte, …
- In:
Journal of nonprofit & public sector marketing
23
(
2011
)
4
,
pp. 327-347
Persistent link: https://www.econbiz.de/10009411307
Saved in:
33
Developing a multidimensional scale of customer-oriented deviance (COD)
Leo, Cheryl
;
Russell-Bennett, Rebekah
- In:
Journal of business research : JBR
67
(
2014
)
6
,
pp. 1218-1225
Persistent link: https://www.econbiz.de/10010365146
Saved in:
34
Identifying the key sociocultural influences on drinking behavior in high and moderate binge-drinking countries and the public policy implications
Hogan, Stephen P.
;
Perks, Keith J.
;
Russell-Bennett, Rebekah
- In:
Journal of public policy & marketing : JPP & M ; an …
33
(
2014
)
1
,
pp. 93-107
Persistent link: https://www.econbiz.de/10010373761
Saved in:
35
Editorial: beyond publish or perish : the importance of citations and how to get them
Baron, Steve
;
Russell-Bennett, Rebekah
- In:
The journal of services marketing
30
(
2016
)
3
,
pp. 257-260
Persistent link: https://www.econbiz.de/10011524351
Saved in:
36
The impact of service failure on brand credibility
Bougoure, Ursula Sigrid
;
Russell-Bennett, Rebekah
; …
- In:
Journal of retailing and consumer services
31
(
2016
),
pp. 62-71
Persistent link: https://www.econbiz.de/10011528525
Saved in:
37
A hierarchy-of-effects approach to designing a social marketing game
Russell-Bennett, Rebekah
;
Leo, Cheryl
;
Rundle-Thiele, Sharyn
- In:
Journal of nonprofit & public sector marketing
28
(
2016
)
2
,
pp. 105-128
Persistent link: https://www.econbiz.de/10011514766
Saved in:
38
Case study: using social cognitive theory and social support coping theory to improve breastfeeding duration rates : MumBubConnect
Russell-Bennett, Rebekah
;
Gallegos, Danielle
;
Previte, …
- In:
Social marketing and behaviour change : models, theory …
,
(pp. 66-74)
.
2014
Persistent link: https://www.econbiz.de/10010477282
Saved in:
39
Just what the doctor ordered? : investigating the impact of health service quality on consumer misbehaviour
Greer, Dominique A.
;
Russell-Bennett, Rebekah
;
Tombs, …
- In:
Australasian marketing journal
22
(
2014
)
3
,
pp. 257-267
Persistent link: https://www.econbiz.de/10010427954
Saved in:
40
Recognising emotional expressions of complaining customers : a cross-cultural study
Tombs, Alastair G.
;
Russell-Bennett, Rebekah
; …
- In:
European journal of marketing : EJM
48
(
2014
)
7/8
,
pp. 1354-1374
Persistent link: https://www.econbiz.de/10010414765
Saved in:
First
Prev
1
2
3
4
5
6
7
8
9
10
Next
Last
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->