Letheren, Kate; Russell-Bennett, Rebekah; Mulcahy, Rory … - In: European Journal of Marketing 53 (2019) 9, pp. 1934-1961
Purpose: Practitioners need to understand how households will engage with connected-home technologies or risk the failure of these innovations. Current theory does not offer sufficient explanation for how households will engage; hence, this paper aims to address an important gap by examining how...