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Effects of confidence and social benefits on consumers' extra-role and in-role behaviors : a social identity and social exchange perspective
Utkarsh; Gupta, Roopak Kumar - In: Journal of retailing and consumer services 65 (2022), pp. 1-12
Persistent link: https://www.econbiz.de/10013169566
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"My place is your place" : understanding how psychological ownership influences peer-to-peer service experiences
Pino, Giovanni; Nieto-García, Marta; Zhang, Carol Xiaoyue - In: Psychology & marketing 39 (2022) 2, pp. 390-401
Persistent link: https://www.econbiz.de/10012796112
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Customers' psychological ownership toward the third place
Joo, Jaehun - In: Service business 14 (2020) 3, pp. 333-360
Persistent link: https://www.econbiz.de/10012304261
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Antecedents of customer participation in business ecosystems : evidence of customers' psychological ownership in Facebook
Joo, Jaehun; Marakhimov, Azizbek - In: Service business 12 (2018) 1, pp. 1-23
Persistent link: https://www.econbiz.de/10011915021
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Stuck like glue : the formation and consequences of brand attachments among salespeople
Gillespie, Erin Adamson; Noble, Stephanie M. - In: The journal of personal selling & sales management : JPSSM 37 (2017) 3, pp. 228-249
Persistent link: https://www.econbiz.de/10011753791
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How service operations, perceived benefit, and psychological ownership enhance customer retention in retail : evidence in Vietnam supermarkets
Nguyen, Diep T. N.; Minh Pham; Chovancová, Miloslava; … - In: Cogent business & management 10 (2023) 2, pp. 1-25
In a world with enormous opportunities and challenges from the 4.0 revolution and the lingering COVID-19 pandemic, customer retention is more important than ever for retailers. While marketing and advertising can be more or less limited during the pandemic, retailers pay more attention to the...
Persistent link: https://www.econbiz.de/10014505113
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Understanding psychological ownership in access-based consumption through a theory synthesis : an investigation of Airbnb and hotels
Li, Jing; Kim, Hyunsu; So, Kevin Kam Fung - In: Journal of hospitality marketing & management 33 (2024) 4, pp. 499-524
Persistent link: https://www.econbiz.de/10014511822
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Impact of psychological ownership on customer citizenship behaviour in the sharing economy
Wang, Gaixia; Zhang, Jian - In: Human systems management : HSM 41 (2022) 5, pp. 613-627
Persistent link: https://www.econbiz.de/10013448525
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Solver engagement in online crowdsourcing communities : the roles of perceived interactivity, relationship quality and psychological ownership
Shi, Xiaoxiao; Evans, Richard; Shan, Wei - In: Technological forecasting & social change : an … 175 (2022), pp. 1-16
Persistent link: https://www.econbiz.de/10013332264
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Does status demotion in hierarchical loyalty programs foster relationship fading?
Banik, Shanta; Rabbanee, Fazlul K. - In: The journal of services marketing 37 (2023) 8, pp. 1087-1102
Persistent link: https://www.econbiz.de/10014333597