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Kumar, V.
41
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Skiera, Bernd
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Eggert, Andreas
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Ko, Eunju
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Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)
12
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9
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Journal of business research : JBR
88
Industrial marketing management : the international journal for industrial and high-tech firms
86
Journal of retailing and consumer services
48
SpringerLink / Bücher
35
International journal of hospitality management
32
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25
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Journal of strategic marketing
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Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
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Gabler Edition Wissenschaft
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International journal of contemporary hospitality management
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Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
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Handbook of research on customer equity in marketing
14
Journal of creating value
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Service business
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Technological forecasting & social change : an international journal
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The journal of product & brand management
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Tourism management : research, policies, practice
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International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Marketing Working Papers
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Creating and managing superior customer value
11
Harvard business review : HBR
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Innovation in pricing : contemporary theories and best practices
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Journal of marketing analytics : JMA
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Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
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Business horizons
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International journal of electronic customer relationship management : IJECRM
10
Springer eBook Collection / Business and Economics
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
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Cogent business & management
9
European journal of marketing : EJM
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ECONIS (ZBW)
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RePEc
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Other ZBW resources
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USB Cologne (EcoSocSci)
66
EconStor
17
BASE
8
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61
Omni-channel retailing : propositions, examples and solutions
Yrjölä, Mika
;
Spence, Mark T.
;
Saarijärvi, Hannu
- In:
The international review of retail, distribution and …
28
(
2018
)
3
,
pp. 259-276
Persistent link: https://www.econbiz.de/10011885383
Saved in:
62
Measuring customer value in commercial experiences
Eriksson, Maria
;
Bäckström, Ingela
;
Ingelsson, Pernilla
; …
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 618-632
Persistent link: https://www.econbiz.de/10011854111
Saved in:
63
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
64
Customer evaluation of supply systems : the case of Ethiopian seed supply systems
Bogale, Shimelis Altaye
;
Verhees, Frans J. H. M.
; …
- In:
Journal of African business
19
(
2018
)
4
,
pp. 550-570
Persistent link: https://www.econbiz.de/10011930501
Saved in:
65
Customer value : encounter satisfaction : overall satisfaction : examining the relationship in tourism destinations
Zouni, Georgia
;
Tsogas, Markos Marios H.
;
Lykoudi, …
- In:
International journal of services, economics and management
10
(
2019
)
4
,
pp. 357-379
Persistent link: https://www.econbiz.de/10012178955
Saved in:
66
Relationship marketing, orientation, brand equity and firm value : the mediating role of customer value : an emerging market perspective
Amoako, George Kofi
- In:
Journal of relationship marketing : innovations and …
18
(
2019
)
4
,
pp. 280-308
Persistent link: https://www.econbiz.de/10012181030
Saved in:
67
A theoretical framework of electronic word-of-mouth against the backdrop of social networking websites
Nusair, Khaldoon
;
Hua, Nan
;
Ozturk, Ahmet Bulent
;
Butt, …
- In:
Journal of travel and tourism marketing
34
(
2017
)
4/6
,
pp. 653-665
Persistent link: https://www.econbiz.de/10011729187
Saved in:
68
Creating enduring customer value
Kumar, V.
;
Reinartz, Werner J.
- In:
Journal of marketing
80
(
2016
)
6
,
pp. 36-68
Persistent link: https://www.econbiz.de/10011621576
Saved in:
69
Conceptualizing and capturing digital transformation's customer value - a logistics and supply chain management perspective
Junge, Anna Lisa
-
2020
Persistent link: https://www.econbiz.de/10012429567
Saved in:
70
Key prerequisites for ecosystem-based business : servitisation journey in software companies
Kokkonen, Kirsi
;
Laitinen, Sari
;
Ojanen, Ville
- In:
International journal of business environment : IJBE
12
(
2021
)
3
,
pp. 227-247
Persistent link: https://www.econbiz.de/10012596241
Saved in:
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