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Consumer behaviour
127
Konsumentenverhalten
118
Beziehungsmarketing
46
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46
Customer satisfaction
45
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45
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44
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Mattila, Anna S.
269
Andreu, Luisa
61
Gao, Y.
23
Gao, Yixing
23
Wirtz, Jochen
21
Gao, Yuan
19
Hanks, Lydia
16
Wu, Luorong
14
Yang, Wan
12
Zhang, Lu
12
Gnoth, Juergen
11
Hwang, Yoo Hee
11
Kozak, Metin
11
Pinto, Diego Costa
11
Liu, Qing
10
Choi, Choongbeom
9
Fan, Alei
9
Noone, Breffni M.
9
Choi, Sungwoo
8
Choi, Sunmee
8
Shin, Joongwon
8
Yang, Lixing
8
Gao, Yang
7
Miao, Li
7
Shuqair, Saleh
7
Zhao, Xinyuan
7
Anna S. Mattila
6
Bigné, J.Enrique
6
Ro, Heejung
6
S. Mattila, Anna
6
Xue, Xunyue
6
Aldás, Joaquín
5
Gao, Yu
5
Kim, Kyungmin
5
Luo, Anqi
5
O'Neill, John
5
Wang, Chen-ya
5
Ye, Tian
5
Bigné Alcañiz, J. Enrique
4
Cho, Wonae
4
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Instituto Valenciano de Investigaciones Económicas (IVIE)
1
SOM Research Institute, Faculteit Economie en Bedrijfskunde
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International journal of hospitality management
64
The journal of services marketing
26
Journal of Services Marketing
22
Journal of business research : JBR
16
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
14
International journal of service industry management : IJSIM
12
International Journal of Contemporary Hospitality Management
11
International journal of contemporary hospitality management
10
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
10
Cornell hospitality quarterly : CQ
8
The Cornell hospitality quarterly
8
Tourism Review
8
Journal of hospitality marketing & management
7
Journal of service management
7
Finance research letters
6
Journal of travel and tourism marketing
6
Tourism management : research, policies, practice
6
International Journal of Culture, Tourism and Hospitality Research
5
International journal of production research
5
Journal of Service Management
5
Journal of retailing and consumer services
5
Omega : the international journal of management science
5
Journal of Business Research
4
Journal of air transport management
4
Managing service quality : MSQ ; an international journal
4
Transportation research / E : an international journal
4
Journal of Hospitality and Tourism Technology
3
Journal of retailing
3
Journal of service research
3
Technological forecasting & social change : an international journal
3
Das Gas- und Wasserfach / Wasser, Abwasser : GWF ; Fachbl. für Gastechnik und Gaswirtschaft sowie für Wasser und Abwasser ; Zeitschr. d. Deutschen Vereins von Gas- und Wasserfachmännern (DVGW), d. Verbandes der Deutschen Gas- und Wasserwerke (VGW), d. Wirtschaftlichen Vereinigung Deutscher Gaswerke AG (WV), d. Zentrale für Gasverwendung (ZfG) u. d. Abwassertechnischen Vereinigung (ATV)
2
Economic modelling
2
Electronic commerce research
2
European journal of operational research : EJOR
2
European management journal : publ. twice a year for the Scottish Business School
2
Fuzzy optimization and decision making : a journal of modeling and computation under uncertainty
2
Group decision and negotiation
2
International journal of internet marketing and advertising : IJIMA
2
International journal of production economics
2
International journal of retail & distribution management
2
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ECONIS (ZBW)
271
OLC EcoSci
78
Other ZBW resources
61
RePEc
17
BASE
8
EconStor
1
USB Cologne (EcoSocSci)
1
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11
The impact of stereotyping on consumers' food choices
Gao, Yixing
;
Mattila, Anna S.
- In:
Journal of business research : JBR
81
(
2017
),
pp. 80-85
Persistent link: https://www.econbiz.de/10011771603
Saved in:
12
The joint influence of the timing and framing of an online upselling message on consumer perceptions : the roles of construal level and reactance
Denizci Guillet, Basak
;
Mattila, Anna S.
;
Peng, Zixi
; …
- In:
International journal of contemporary hospitality management
34
(
2022
)
7
,
pp. 2516-2534
Persistent link: https://www.econbiz.de/10013412655
Saved in:
13
Optimizing handwritten font style to connect with customers
Hwang, Yoo Hee
;
Gao, Yixing
;
Mattila, Anna S.
;
Wang, Peihao
- In:
The Cornell hospitality quarterly
64
(
2023
)
3
,
pp. 381-395
Persistent link: https://www.econbiz.de/10014312211
Saved in:
14
The effect of perceived error stability, brand perception, and relationship norms on consumer reaction to data breaches
Gao, Yixing
;
Zhang, Lu
;
Wei, Wei
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495061
Saved in:
15
The effects of choice set size and information filtering mechanisms on online hotel booking
Denizci Guillet, Basak
;
Mattila, Anna
;
Gao, Yixing
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-8
Persistent link: https://www.econbiz.de/10012241897
Saved in:
16
Predictive analytics and medical malpractice
Frees, Edward W.
;
Gao, Yixing
- In:
North American actuarial journal : NAAJ ; leading the …
24
(
2020
)
2
,
pp. 211-227
Persistent link: https://www.econbiz.de/10012258449
Saved in:
17
The joint effects of need for status and mental imagery perspective on luxury hospitality consumption in China
Mou, Xinhai
;
Gao, Yixing
;
Yang, Wan
- In:
Journal of travel and tourism marketing
36
(
2019
)
9
,
pp. 1050-1060
Persistent link: https://www.econbiz.de/10012179529
Saved in:
18
Let's talk about this in public : consumer expectations for online review response
Zhang, Lu
;
Gao, Yixing
;
Zheng, Xiaoyun
- In:
The Cornell hospitality quarterly
61
(
2020
)
1
,
pp. 68-83
Persistent link: https://www.econbiz.de/10012158180
Saved in:
19
Effect of price change alert on perceptions of hotel attribute-based room pricing (ABP) versus traditional room pricing (TRP)
Gao, Yixing
;
Denizci Guillet, Basak
;
Wang, Peihao
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425209
Saved in:
20
The effect of anticipated emotional labor on hotel employees' professional mobility
McGinley, Sean
;
Wei, Wei
;
Gao, Yixing
- In:
Journal of hospitality marketing & management
28
(
2019
)
4
,
pp. 491-512
Persistent link: https://www.econbiz.de/10012176673
Saved in:
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