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Influence of corporate social responsibility on hotel demand
Sevilla-Sevilla, Claudia; Reina-Paz, María Dolores; … - In: International business and economics research journal 13 (2014) 7, pp. 1625-1630
Persistent link: https://www.econbiz.de/10011450744
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The impact of COVID-19 on Indian hospitality industry
Semwal, Manoj; Ghai, Abhishek - In: Redefining business strategies for the service industry …, (pp. 94-101). 2020
Persistent link: https://www.econbiz.de/10012593058
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Exploring the influence of artificial intelligence on the management of hospitality and tourism sectors : a bibliometric overview
González-Mendes, Soraya; González-Sanchez, Rocío; … - In: Artificial intelligence enabled management : an …, (pp. 215-231). 2024
Persistent link: https://www.econbiz.de/10014554086
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A study of guest's expectation and perception of hotel service quality : case of Khajuraho, India
Dixit, Saurabh Kumar - In: Enlightening tourism : ET ; a pathmaking journal 3 (2013) 2, pp. 125-141
Persistent link: https://www.econbiz.de/10010347141
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Analysis of the gap between customers' perceptions and employees' expectations of service quality based on fuzzy SERVQUAL logic (case study: Mofid children's hospital in Tehran, Ir...
Mashhadiabdol, Maryam; Sajadi, Seyed Mojtaba; Talebi, Kambiz - In: International journal of services and operations management 17 (2014) 2, pp. 119-141
Persistent link: https://www.econbiz.de/10010389953
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Interpretive structural modeling of quality factors in both medical and hospitality services in the medical tourism industry
Sadeh, Ehsan; Garkaz, Mansour - In: Journal of travel and tourism marketing 36 (2019) 2, pp. 253-267
Persistent link: https://www.econbiz.de/10012179396
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A reading in cross-cultural service encounter : exploring the relationship between cultural intelligence, employee performance and service quality
Alshaibani, Elham; Bakir, Ali - In: Tourism and hospitality research : the surrey quarterly … 17 (2017) 3, pp. 249-263
Persistent link: https://www.econbiz.de/10011760000
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Combined analysis of service expectations and perceptions in lodging industry through quality function deployment
Kurtulmuşiğlu, Feride Bahar; Pakdil, Fatma - In: Total quality management & business excellence : an … 28 (2017) 12, pp. 1393-1413
Persistent link: https://www.econbiz.de/10011781640
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A study of service quality, corporate social responsibility, hospital image, and hospital value creation in Medan
Lubis, Arlina Nurbaity; Lumbanraja, Prihatin; Lubis, … - In: European research studies 20 (2017) 4B, pp. 125-133
Persistent link: https://www.econbiz.de/10012219568
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Determinants of intention to revisit in hospitality industry : a cross-cultural study based on GLOBE Project
Nazarian, Alireza; Shabankareh, Mohammadjavad; … - In: Journal of international consumer marketing 36 (2024) 1, pp. 62-79
Persistent link: https://www.econbiz.de/10014515015